User Agreement and Terms of Service

THESE TERMS OF SERVICE, INCLUDING ALL ANNEXES, RELATED DOCUMENTS, POLICIES, COMMUNITY GUIDELINES, PRIVACY NOTICES, SUBSCRIPTION AND PAYMENT TERMS, PREMIUM SERVICE TERMS, ORGANIZATION MANAGEMENT POLICIES, DIGITAL CONTENT RULES, AND OTHER APPLICABLE SERVICE AND PROGRAM TERMS OFFERED WITHIN THE PLATFORM THAT ARE INCORPORATED HEREIN BY REFERENCE (COLLECTIVELY, THE “AGREEMENT” OR THESE “TERMS OF SERVICE”), CONSTITUTE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND XPLORE WORK AND GOVERN YOUR ACCESS TO OR USE OF THE XPLORE WORK PLATFORM, APPLICATIONS, DIGITAL SERVICES, PREMIUM FEATURES, ORGANIZATION TOOLS, MESSAGING SYSTEMS, CONTENT SERVICES, AND OTHER SERVICES OFFERED THROUGH THE PLATFORM.

BY CLICKING “ACCEPT,” “CONTINUE,” “CREATE ACCOUNT,” “REGISTER,” OR ANY SIMILAR CONFIRMATION BUTTON, YOU REPRESENT THAT YOU ARE A PARTY TO THIS AGREEMENT, THAT YOU HAVE READ AND UNDERSTOOD THESE TERMS, AND THAT YOU AGREE TO BE LEGALLY BOUND BY ALL OF THEIR PROVISIONS.

IF YOU ARE ACTING ON BEHALF OF A COMPANY, ENTITY, BRAND, OR ORGANIZATION, YOU ALSO REPRESENT THAT YOU HAVE THE NECESSARY AUTHORITY TO ACCEPT THIS AGREEMENT ON BEHALF OF THAT ENTITY AND TO LEGALLY BIND THAT ENTITY.

IF YOU DO NOT ACCEPT THESE TERMS OF SERVICE, YOU MAY NOT USE, ACCESS, OR BENEFIT FROM THE XPLORE WORK PLATFORM, MOBILE AND DESKTOP APPLICATIONS, WEB SERVICES, PREMIUM SERVICES, MESSAGING INFRASTRUCTURE, ORGANIZATION TOOLS, OR OTHER SERVICES OFFERED THROUGH THE PLATFORM.

XPLORE WORK TERMS OF SERVICE

These Terms of Service, together with all annexes, related documents, policies, guidelines, programs, digital service terms, Premium Service terms, and additional documents that are incorporated herein by reference and applicable to the extent relevant, including any additional documents that may be duly published in the future (collectively, the “Agreement” or “Terms of Service”), constitute a legally binding agreement between you and XPLORE WORK YAZILIM TİCARET LİMİTED ŞİRKETİ.

This Agreement governs your access to and use of the XPLORE WORK Platform, mobile and desktop applications, websites, web applications, digital services, authorized API systems, messaging infrastructure, social feed and Work services, Premium membership programs, auction systems where applicable, HS/GTIP/NACE information infrastructures, and other related digital services.

By clicking the “ACCEPT” button, creating an account, or beginning to use the Services, you represent that you are a party to this Agreement, that you have read and understood its terms, and that you agree to be bound by them.

Unless expressly stated otherwise in this document or in any other document incorporated into this Agreement by reference:

“XPLORE WORK” or the “Company” means XPLORE WORK YAZILIM TİCARET LİMİTED ŞİRKETİ, headquartered in the Republic of Türkiye;

“Platform” means the mobile applications, desktop applications, websites, web applications, and related digital infrastructure operated by XPLORE WORK;

“Services” or “Platform Services” means the digital services and features offered through the Platform or made available in connection with the Platform;

“User,” “you,” or “your” means any natural or legal person who accepts this Agreement or uses the Platform;

“Organization” means any person that creates or manages an account or profile on the Platform on behalf of a company, business, brand, institution, or other legal or commercial entity;

“Seller,” “Buyer,” “Producer,” or “Member” means a User acting in that capacity in connection with the relevant Platform feature;

“Representative” means any employee, manager, partner, consultant, contractor, agent, proxy, or other person duly authorized to access or transact on the Platform on behalf of an Organization.

XPLORE WORK and the User may each be referred to individually as a “Party” and collectively as the “Parties.”

If you act on behalf of an Organization, you represent that, at the time you access the Platform or carry out a transaction, you have the necessary authority to represent and bind that Organization.

To the extent permitted by applicable law, the Organization is responsible for activities carried out within its account by Representatives whom it has authorized. However, unauthorized access, identity theft, or activities occurring outside the Organization’s reasonable control will be evaluated in light of the circumstances of the particular case and applicable law.

The User accepts this Agreement as presented. Any different or additional contractual terms proposed by the User shall not be binding on XPLORE WORK unless expressly accepted by XPLORE WORK in writing.

XPLORE WORK may restrict, suspend, or terminate access to the Services where there is a breach of this Agreement, a threat to Platform security, a reasonable suspicion of unlawful activity, a risk of fraud or abuse, an infringement of third-party rights, or other justified and reasonable grounds, subject to applicable law and applicable Platform policies.

Subject to mandatory legal provisions and urgent security measures, such actions will be applied reasonably and proportionately, taking into account the nature, severity, and recurrence of the violation.

XPLORE WORK SERVICES

This Agreement governs your access to and use of:

(a) XPLORE WORK mobile and desktop applications, websites, web applications, and digital platforms that may replace or be connected with them;

(b) accounts created, linked, verified, managed, or used by Users;

(c) messaging services, social feed systems, Work posts, product and service listings, auction systems where available, verified account services, Premium membership programs, advertising systems, HS/GTIP/NACE information infrastructures, AI-assisted recommendation and ranking systems, digital commerce services, shipping and logistics integrations, API services, data analytics systems, commercial profile services, company management tools, and other digital features offered or made available through the Platform;

(d) software, documents, technical documentation, user guides, integration documents, and application programming interfaces (“APIs”) made available through the Platform; and

(e) other services duly incorporated into this Agreement by reference.

Certain parts of the XPLORE WORK Services may also be subject to Premium Service Terms, a Seller Agreement, Payment Policy, Return and Refund Policy, Advertising Policy, Auction Terms, API Terms of Use, Intellectual Property Policy, Shipping and Delivery Policy, or other specific terms.

In the event of a conflict between this Agreement and additional terms specifically governing a particular Service, the more specific provision shall apply solely in relation to that Service, subject to the mandatory provisions of applicable law.

With respect to subscriptions or other digital services purchased through the App Store, Apple’s payment, subscription management, and, where applicable, refund mechanisms may also apply.

ACCESS TO XPLORE WORK SERVICES

Each User must create a valid user account appropriate to the relevant Service, complete any required verification procedures, and comply with reasonable security procedures that may be implemented by the Platform.

Certain parts of the Platform Services may be subject to additional verification or eligibility requirements, including:

• verified accounts,

• Premium memberships,

• corporate profiles,

• producer accounts,

• auction access,

• API use,

• creation of commercial listings,

• international trade tools, or

• logistics integrations.

XPLORE WORK may request identity information, company registration documents, tax information, contact details, business licenses, activity certificates, domain verification, subscription or payment status, and other verification information where reasonably necessary to provide the relevant Service, comply with legal obligations, prevent fraud, or protect Platform security.

Such information will be processed in accordance with the applicable Privacy Policy, KVKK Information Notice, and, where applicable, the EU/EEA Privacy Notice.

The first authorized Representative who logs into the Platform and duly completes the Organization registration process may be granted “Administrator” authority for the relevant Organization.

Depending on the scope of the permissions granted, an Administrator may:

• manage the Organization account,

• add or remove users,

• create user roles,

• manage verification procedures,

• create API access credentials,

• activate Premium Services,

• manage payment and subscription settings where applicable, and

• control the Organization’s use of the Platform.

XPLORE WORK may modify or temporarily restrict administrative access for security reasons, legal compliance purposes, or in response to a valid request by the Organization to change authorization.

Information, documents, content, and usage data provided by the User through the Platform may be processed only in accordance with applicable data protection laws, the relevant Privacy Policies, and valid legal grounds for processing.

The purposes of such processing may include, in particular:

• providing the Services,

• maintaining security,

• preventing fraud,

• improving Platform performance,

• improving recommendation and ranking systems,

• improving user experience,

• conducting statistical or commercial analysis, and

• fulfilling legal obligations.

Where personal data is used to train artificial intelligence models or for similar secondary purposes, such use will be disclosed in the relevant Privacy Notices and will be subject to the legal basis or consent mechanism required under applicable data protection laws.

The User agrees to access the Services only through applications, interfaces, web services, or API systems provided or expressly authorized by the Platform.

Unless expressly authorized by XPLORE WORK, the User may not:

• automatically and systematically extract data from the Platform,

• engage in scraping,

• conduct security scanning,

• use unauthorized bots,

• conduct commercial data mining,

• bypass security or access restrictions, or

• interfere with Platform infrastructure.

Activities expressly permitted by applicable law and that cannot lawfully be restricted by contract remain unaffected.

The User is responsible for securely storing API keys, access tokens, and other credentials created for API access.

Activities carried out through an API by the User or by systems authorized by the User may be associated with the User’s account unless reasonably demonstrated otherwise.

XPLORE WORK may temporarily restrict or suspend API access where there is suspected unauthorized access, abuse, unusual traffic, system manipulation, data copying, or a security breach. Access may be permanently terminated in cases of serious or repeated violations.

The User is responsible for maintaining the security of their account information and access credentials.

Except where XPLORE WORK is at fault, grossly negligent, or where its liability cannot be limited under applicable law, the User is responsible for losses resulting from the User’s own negligence, disclosure of credentials, or failure to secure systems under the User’s control.

ORGANIZATION INFORMATION AND COMMERCIAL VERIFICATION

In order to use certain parts of the Platform Services, the User or Organization may be required to provide the following information accurately, currently, completely, and truthfully:

• company name,

• commercial registry information,

• tax information,

• company address,

• field of activity,

• production or service information,

• brand information,

• logistics information where applicable,

• necessary commercial or customs information,

• HS/GTIP- or NACE-related classifications,

• contact information, and

• other information reasonably necessary for verification.

Such information is collectively referred to as “Organization Information.”

Organization Information may be used for verification processes, provision of Premium Services, auction authorization where applicable, support of international trade tools, assessment of fraud risks, protection of Platform security, and fulfillment of applicable legal obligations.

Unless expressly stated otherwise, “Verification” carried out by the Platform means only that the verification steps determined by XPLORE WORK have been completed.

Verification or a verified account badge does not constitute a guarantee by XPLORE WORK regarding:

• commercial reliability,

• ability to pay,

• financial capacity,

• product quality,

• performance of contractual obligations,

• ongoing compliance with law, or

• the security or success of any commercial transaction.

XPLORE WORK may restrict access to relevant features, remove verification status, or suspend an account where a User or Organization cannot be verified, required documents are not provided, false or misleading documents are submitted, serious risks arise under applicable sanctions or export-control laws, fraud is suspected, or other legal or security risks exist.

Permanent termination or severe sanctions shall, except in cases involving urgent security or legal risks, be applied taking into account the nature and seriousness of the violation.

The User is responsible for keeping the Organization Information provided accurate and up to date.

The User may be responsible under applicable law for legal, administrative, financial, or commercial consequences arising from false, incomplete, or misleading information knowingly or negligently provided by the User.

XPLORE WORK may use the contact information provided by the User to send verification notices, security alerts, Service updates, account or subscription notices, and legal notices.

Applicable authorization and consent requirements shall separately apply to marketing and commercial electronic communications.

USER CONTENT AND WORK POSTS

The following content created, uploaded, shared, stored, published, transmitted, or otherwise made accessible through the Platform:

• text,

• photographs,

• videos,

• documents,

• logos,

• brand elements,

• product or service information,

• commercial content,

• auction content,

• messages,

• comments,

• social feed posts,

• Work posts,

• User-provided data related to HS/GTIP/NACE, and

• other user-generated digital materials

are collectively referred to as “User Content.”

The User is responsible for the lawfulness of the User Content they upload or publish and for having the authority to use and share such content.

To the extent necessary, the User represents that they have the following with respect to User Content:

• intellectual property rights,

• licenses,

• commercial-use permissions,

• authority to disclose personal data, and

• other required permissions.

This provision does not eliminate any Platform obligations imposed on XPLORE WORK by applicable law that cannot be excluded by contract.

For purposes of Platform security, enforcement of the Terms of Service, assessment of unlawful content, and protection of user experience, XPLORE WORK may:

• analyze User Content using automated systems,

• subject User Content to human review where appropriate,

• classify it,

• rank it,

• limit its visibility,

• label it,

• temporarily restrict access to it, or

• remove it where necessary.

Where required under applicable laws in the EU/EEA, content moderation and account restrictions shall be applied objectively, diligently, and proportionately, and the User shall be informed of applicable appeal or redress mechanisms.

Users may not, in particular, share:

• illegal products or services,

• counterfeit or imitation products,

• stolen goods,

• unlawful import or export content,

• misleading commercial information,

• deceptive pricing or product representations,

• hate speech,

• unlawful terrorist or violent propaganda,

• malware,

• spam,

• unlawful financial solicitations or directions,

• misleading HS/GTIP/NACE usage,

• content infringing third-party intellectual property rights, or

• other materials that are clearly contrary to applicable law or Platform policies.

Re-uploading content that has been removed by XPLORE WORK for violating law or Platform policies through different accounts, or manipulating Platform systems to circumvent the relevant decision, may constitute a serious violation unless the underlying decision has been reversed.

AUCTIONS, COMMERCIAL LISTINGS, AND INTERNATIONAL TRADE SERVICES

Unless expressly stated otherwise for a particular Service, XPLORE WORK is a digital technology platform that enables users to find one another, communicate, and establish commercial relationships.

With respect to:

• auctions,

• product or service offers,

• sales discussions,

• import or export activities,

• logistics processes,

• price quotations,

• payment arrangements, and

• other commercial relationships between users

conducted through the Platform, XPLORE WORK does not act as a seller, buyer, producer, distributor, importer, exporter, carrier, logistics operator, insurer, payment institution, or financial intermediary unless XPLORE WORK is directly a party to the relevant transaction.

The following aspects of transactions between users are the responsibility of the relevant parties:

• contractual terms,

• legal validity,

• delivery obligations,

• product quality,

• payment terms,

• customs compliance,

• tax obligations,

• commercial permits,

• import and export licenses, and

• the commercial obligations of the parties.

Even where XPLORE WORK has verification or security procedures, XPLORE WORK does not guarantee the authenticity, safety, legal compliance, quality standards, or commercial success of all products or services listed on the Platform.

The User is responsible for compliance with applicable:

• customs laws,

• export-control laws,

• sanctions,

• embargoes,

• tax rules,

• import/export regulations, and

• product regulations

in connection with their own international trade activities.

XPLORE WORK may restrict or block accounts, transactions, or activities where transactions are prohibited under applicable sanctions or export-control laws or where they present a serious legal risk.

GRANT OF LICENSE AND RESTRICTIONS

A. USE OF XPLORE WORK SERVICES

For the duration of this Agreement and subject to compliance with its terms, XPLORE WORK grants you a limited, non-exclusive, non-transferable, and non-sublicensable right to access and use the Platform Services for their intended purposes.

This right of use may terminate upon termination of your account or the relevant Service under this Agreement.

Unless expressly authorized in writing by XPLORE WORK or required otherwise by provisions of applicable law that cannot lawfully be restricted by contract, the User may not:

• reproduce Platform software,

• modify it,

• reverse engineer it,

• attempt to extract source code,

• distribute it,

• rent it,

• sell it,

• relicense it,

• create derivative works from protected elements of the Platform,

• systematically imitate it, or

• reoffer Platform infrastructure as an independent commercial service.

These restrictions apply in particular, where applicable, to:

• software,

• algorithms,

• data structures,

• user interfaces,

• designs,

• API infrastructure,

• proprietary Platform data structures related to HS/GTIP/NACE,

• Work feeds,

• messaging systems, and

• Premium systems.

Non-public technical documents, confidential API documentation, integration documents, internal reports, and non-public technical analyses provided by XPLORE WORK may be considered “XPLORE WORK Confidential Information” where the applicable conditions are met.

However, this provision does not eliminate the User’s rights in reports or outputs consisting of the User’s own data, or in materials that are public or expressly licensed to the User.

When using the Platform, the User must comply with applicable:

• data protection,

• electronic commerce,

• consumer protection,

• competition,

• intellectual property,

• sanctions and export-control, and

• international trade

laws and regulations.

The User should not upload special categories of personal data or information subject to heightened legal protection unless the Platform feature is expressly designed for that purpose and the necessary legal requirements have been satisfied.

XPLORE WORK may introduce new paid features or Premium Services.

Price changes for existing paid subscriptions are subject to the applicable Payment Policy, app-store rules, applicable law, and any required notice periods. Price changes will not apply retroactively to prior subscription periods.

B. GUIDELINES RELATING TO THE USE OF XPLORE WORK SERVICES

Use of the XPLORE WORK Services is governed by:

• this Agreement,

• Community Guidelines,

• Premium Service Terms,

• Auction Policies where applicable,

• Advertising Policies,

• API Terms of Use,

• data protection policies,

• moderation rules, and

• other published rules specific to the relevant Service.

These may collectively be referred to as the “Guidelines.”

XPLORE WORK may update the Guidelines due to legal, regulatory, technical, security, or Service-related changes.

Material changes that significantly affect Users’ rights or obligations will be notified to Users using an appropriate method and within the timeframe required by applicable law.

The User must not engage in:

• spam,

• unauthorized automation,

• manipulation of user engagement,

• use of fake accounts,

• deceptive commercial activity,

• generation of artificial traffic,

• algorithmic manipulation,

• fraudulent auction bids,

• sharing of unlawful products,

• infringement of intellectual property rights, or

• activities that threaten Platform security.

C. LICENSE GRANTED TO XPLORE WORK

The User retains ownership of their User Content.

With respect to User Content uploaded to or published through the Platform, the User grants XPLORE WORK a license, solely to the extent necessary to provide, operate, technically process, secure, display, adapt to different devices and screens, improve relevant Platform features, and present the User’s content or profile within the Platform, that is:

• worldwide,

• non-exclusive,

• royalty-free, and

• sublicensable to service providers to the extent necessary for the technical provision of the Services.

To the extent necessary, this license includes the rights to:

• host,

• store,

• display,

• reproduce,

• technically transform,

• resize,

• format,

• distribute, and

• publish within the Platform.

This license does not transfer ownership of User Content to XPLORE WORK.

Use of User Content in independent advertising campaigns outside the Platform, third-party advertising materials, or in a manner that expressly presents the User or the User’s brand as an endorser or reference is subject to a separate legal basis or, where required, the User’s permission.

For content deleted by the User, the license ends when the content is removed from the Platform’s active systems, subject to:

• ordinary backup cycles,

• legal retention obligations,

• security and fraud records,

• dispute resolution requirements, or

• the content having been independently reshared by other users.

If User Content is used to train general-purpose or new artificial intelligence models, such use will be separately disclosed in the relevant data and content policies and will be subject to an appropriate legal basis under applicable intellectual property and data protection laws.

This provision alone does not grant XPLORE WORK the right to use all User Content for AI training on an unlimited and irrevocable basis.

D. FEEDBACK

Any of the following voluntarily provided by the User in connection with XPLORE WORK Services:

• suggestions,

• development ideas,

• technical recommendations,

• user experience evaluations,

• bug reports, and

• general product suggestions

will be considered “Feedback.”

Unless otherwise agreed in writing, the User agrees that XPLORE WORK may use such Feedback to improve its products and Services without any obligation to pay compensation or provide attribution.

This provision does not automatically transfer to XPLORE WORK ownership of the User’s pre-existing intellectual property rights contained in the Feedback or any third-party rights.

INTELLECTUAL PROPERTY

A. OWNERSHIP

Unless expressly stated otherwise in this Agreement, all rights, title, and interest in or to the following, where created by XPLORE WORK or used under a valid license, belong to XPLORE WORK or the relevant licensor:

• software,

• source and object code,

• algorithms,

• user interfaces,

• data structures,

• designs,

• graphics,

• animations,

• trademarks,

• logos,

• system architectures,

• artificial intelligence systems and models owned by XPLORE WORK,

• proprietary HS/GTIP/NACE data and matching structures,

• API infrastructure,

• Premium systems,

• Work feed systems,

• messaging infrastructure, and

• other protected digital components.

No ownership or intellectual property rights are transferred to the User except for the limited right of use expressly granted under this Agreement.

The User’s rights in their own User Content are reserved.

B. COPYRIGHTS AND TRADEMARKS

“Xplore Work,” “XPLORE WORK,” “Xw,” related logos, visual identity elements, Platform-specific icons, interface elements, and other distinctive brand elements may constitute trademarks, service marks, designs, or other protected elements belonging to XPLORE WORK or the relevant rights holder.

Except for uses expressly permitted by applicable law, the User may not use XPLORE WORK trademarks, logos, or other brand identity elements without XPLORE WORK’s prior written permission as:

• a business name,

• domain name,

• advertisement,

• product brand,

• social media account, or

• in any other manner that creates an impression of an official affiliation with XPLORE WORK.

REPRESENTATIONS AND UNDERTAKINGS

The User represents and agrees that:

(a) they have the legal capacity and authority necessary to accept this Agreement and perform their obligations under it;

(b) if acting on behalf of an Organization, they have the necessary authority to represent that Organization;

(c) they will use the Platform Services in accordance with applicable law and this Agreement;

(d) they have the necessary rights, licenses, and permissions for the content they publish;

(e) they will not unlawfully transact on behalf of a person or entity prohibited under applicable sanctions or export-control laws;

(f) they will not use the Platform for money laundering, sanctions violations, counterfeiting, fraud, unlawful trade, or manipulation; and

(g) they will not engage in activities intended to compromise the security or integrity of XPLORE WORK Services.

DISCLAIMER OF WARRANTIES

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, XPLORE WORK SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

XPLORE WORK DOES NOT WARRANT THAT THE SERVICES WILL AT ALL TIMES BE:

• UNINTERRUPTED,

• ERROR-FREE,

• COMPATIBLE WITH ALL DEVICES,

• AVAILABLE IN ALL COUNTRIES,

• CAPABLE OF MEETING ALL USERS’ COMMERCIAL EXPECTATIONS, OR

• GUARANTEED TO PRODUCE ANY PARTICULAR COMMERCIAL RESULT.

TEMPORARY INTERRUPTIONS MAY OCCUR DUE TO SCHEDULED MAINTENANCE, SECURITY UPDATES, TECHNICAL FAILURES, INTERNET OR TELECOMMUNICATIONS ISSUES, THIRD-PARTY SERVICE INTERRUPTIONS, OR FORCE MAJEURE EVENTS.

XPLORE WORK DOES NOT GUARANTEE THAT USER-PROVIDED CONTENT, THIRD-PARTY COMMERCIAL OFFERS, AI-ASSISTED RECOMMENDATIONS, AUTOMATED CLASSIFICATIONS, OR INFORMATION OBTAINED FROM THIRD-PARTY SERVICES WILL IN ALL CASES BE ERROR-FREE, COMPLETE, OR SUITABLE FOR A PARTICULAR COMMERCIAL DECISION.

USERS SHOULD NOT BASE IMPORTANT COMMERCIAL, LEGAL, TAX, CUSTOMS, OR FINANCIAL DECISIONS SOLELY ON AUTOMATED RECOMMENDATIONS OR INFORMATION PROVIDED THROUGH THE PLATFORM.

THIS DISCLAIMER DOES NOT APPLY TO XPLORE WORK’S WILLFUL MISCONDUCT, GROSS NEGLIGENCE, OR OTHER LIABILITIES THAT CANNOT BE EXCLUDED OR LIMITED BY CONTRACT UNDER APPLICABLE LAW.

INDEMNIFICATION

To the extent permitted by applicable law, the User may be responsible for reasonable losses, costs, and legal expenses arising from third-party claims brought against XPLORE WORK, its affiliates, directors, employees, or representatives as a result of the User’s own:

• breach of this Agreement,

• unlawful activities,

• User Content that infringes third-party rights,

• false or misleading documents,

• unlawful commercial activities,

• intellectual property infringements,

• unlawful spam activities,

• data or security breaches arising from systems under the User’s control, or

• unlawful misuse of the Platform.

This indemnification obligation applies only to the extent that the relevant claim or loss results from the User’s own act, omission, or breach.

The User is not required to indemnify XPLORE WORK for losses arising from:

• XPLORE WORK’s own fault,

• gross negligence,

• intentional unlawful conduct, or

• circumstances for which XPLORE WORK is legally responsible under applicable law.

XPLORE WORK may elect to assume the defense of a third-party claim.

In any dispute for which indemnification may be sought from the User, the User may not enter into any settlement that admits liability on behalf of XPLORE WORK or imposes obligations on XPLORE WORK without XPLORE WORK’s reasonable prior written consent.

LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, XPLORE WORK AND ITS RELEVANT DIRECTORS, EMPLOYEES, REPRESENTATIVES, AND SERVICE PROVIDERS SHALL NOT BE LIABLE, EXCEPT FOR FORESEEABLE AND DIRECT LOSSES, FOR:

• INDIRECT,

• INCIDENTAL,

• SPECIAL,

• CONSEQUENTIAL,

• REMOTE, OR

• PUNITIVE

DAMAGES ARISING FROM USE OF THE PLATFORM, TO THE EXTENT PERMITTED BY APPLICABLE LAW.

THIS MAY INCLUDE, WHERE APPLICABLE:

• LOSS OF PROFIT OR REVENUE,

• LOSS OF BUSINESS OPPORTUNITY,

• LOSS OF COMMERCIAL REPUTATION,

• INDIRECT LOSS OF DATA,

• LOSSES ARISING FROM THIRD-PARTY COMMERCIAL TRANSACTIONS,

• LOSSES ARISING FROM MESSAGING BETWEEN USERS,

• LOGISTICS OR TRANSPORTATION PROCESSES,

• THIRD-PARTY INTEGRATIONS, AND

• LOSSES ARISING FROM THE ACTIONS OF OTHER USERS.

To the extent permitted by applicable law and unless otherwise expressly agreed in a specific agreement, XPLORE WORK’s total cumulative liability arising out of or relating to this Agreement or the Platform Services shall not exceed the total subscription or Service fees actually paid to XPLORE WORK by the relevant User during the twelve (12) months preceding the event giving rise to liability.

If the User has not paid XPLORE WORK any fees during that twelve-month period, total liability may, to the extent permitted by applicable law, be limited to EUR 100 or its equivalent in local currency.

However, nothing in this Section shall exclude XPLORE WORK’s liability for:

• willful misconduct,

• gross negligence,

• death or bodily injury where such liability cannot be contractually limited,

• liabilities that may not be limited under applicable data protection laws,

• mandatory consumer rights, or

• any other liability that cannot be limited or excluded under applicable law.

CONFIDENTIALITY

During use of XPLORE WORK Services, the User may be provided with:

• non-public technical information,

• pre-release features,

• development tools,

• confidential API documentation,

• security procedures,

• commercial strategies,

• non-public information regarding algorithmic systems,

• internal analyses,

• verification systems, or

• other information and materials expressly marked as confidential.

Such information shall be referred to as “XPLORE WORK Confidential Information.”

The User agrees to protect XPLORE WORK Confidential Information with at least the same degree of care used to protect its own confidential information of a similar nature, and in all cases with no less than a reasonable standard of commercial care.

The User may use XPLORE WORK Confidential Information solely for the authorized use of Platform Services and may not disclose such information to third parties or use it commercially without XPLORE WORK’s prior written permission.

The following will not be considered Confidential Information:

(a) information that becomes publicly available without breach by the User;

(b) information that the User can demonstrate was independently developed without reference to Confidential Information;

(c) information lawfully received from a third party that is not subject to a confidentiality obligation;

(d) information that XPLORE WORK authorizes in writing for disclosure.

Where disclosure is required by a court, regulatory authority, or applicable law, the User shall, to the extent legally permitted, disclose only the information required and may provide prior notice to XPLORE WORK.

In the event of unauthorized use or disclosure of Confidential Information, XPLORE WORK may seek available legal remedies, including injunctive relief, under applicable law.

DATA PRIVACY AND SECURITY

Personal data processing activities carried out by XPLORE WORK are subject, independently of this Agreement, to valid legal grounds and applicable data protection documents.

These may include, in particular:

• the Privacy Policy,

• the KVKK Information Notice,

• the EU/EEA Privacy Notice where applicable,

• the Cookie Policy, and

• other applicable data protection notices.

Acceptance of this Agreement alone shall not be construed as “explicit consent” or “GDPR consent” for any processing activity for which data protection law separately requires consent.

Where valid legal grounds exist, XPLORE WORK may process User data, in particular for:

• providing Platform Services,

• protecting account and Platform security,

• preventing fraud,

• evaluating Service performance,

• improving user experience,

• operating recommendation and ranking systems,

• providing Premium Services, and

• fulfilling legal obligations.

The categories of data processed are described in greater detail in the relevant Privacy Notices.

The User may not use personal data accessed through the Platform in a manner that violates applicable data protection law, including by:

• re-identifying individuals,

• conducting unauthorized profiling,

• systematically tracking individuals,

• transferring such data to third parties, or

• using it for unlawful purposes.

XPLORE WORK may monitor and record technical activity on the Platform for security purposes in accordance with applicable law and the relevant Privacy Policies.

Disclosure of data to authorized public authorities will be made only where there is a valid legal basis and in accordance with applicable data protection rules.

XPLORE WORK implements technical and organizational security measures proportionate to the relevant risks; however, absolute security cannot be guaranteed for any internet-based system.

This provision does not eliminate XPLORE WORK’s obligations under applicable data-security laws.

CHANGES OR AMENDMENTS

XPLORE WORK may amend this Agreement or related Platform policies from time to time due to legal or regulatory changes, new Platform features, technical or security requirements, abuse risks, or changes to the Service model.

Material changes that significantly affect Users’ rights or obligations will be communicated to Users through appropriate means within a reasonable period before the change takes effect or at the time of effectiveness, as required by applicable law.

Advance notice may not be possible for changes required to address urgent security, fraud, legal obligations, or Platform integrity concerns.

Updated terms will not retroactively eliminate the User’s vested mandatory legal rights.

Where a change requires separate express approval or consent under applicable law, continued use of the Platform alone will not be considered sufficient; the required approval will be obtained separately.

A User who does not accept a change may terminate their account or subscription in accordance with applicable cancellation terms before the relevant change takes effect.

TERMINATION OR SUSPENSION

XPLORE WORK may partially or fully restrict, suspend, or, in serious cases, terminate the User’s access to Platform Services where:

(a) this Agreement or applicable Platform policies are seriously or repeatedly violated;

(b) there are reasonable grounds to believe applicable law has been violated;

(c) fraud or account compromise is suspected;

(d) counterfeit, unlawful, or materially misleading products or content are shared;

(e) spam or systematic manipulation activities occur;

(f) Platform or user security is seriously endangered;

(g) applicable sanctions or embargo provisions are violated;

(h) third-party rights are seriously or repeatedly infringed; or

(i) intervention is reasonably necessary to protect the Platform or other users.

In cases involving urgent security risks, fraud, account compromise, legal obligations, or a serious risk of harm to other users, XPLORE WORK may apply temporary measures without prior notice.

In non-urgent situations and to the extent required by applicable law, the User may be informed of the violation and given an opportunity to remedy it.

Where required by applicable platform laws in the EU/EEA, the relevant User will be provided with the reasons for content or account restrictions and information regarding available appeal or redress mechanisms.

In the event of termination or suspension:

• access to the Services may be restricted,

• relevant content may be removed,

• Premium features may be terminated in accordance with Platform policies, and

• personal data may be deleted, anonymized, or retained in accordance with applicable data retention policies.

Termination of subscriptions and refunds are additionally subject to the Payment Policy, Return and Refund Policy, applicable app-store rules, and mandatory legal provisions.

Provisions relating to intellectual property, confidentiality, indemnification, liability, dispute resolution, and any other provisions that by their nature should survive termination may remain in effect after this Agreement ends.

RELATIONSHIP OF THE PARTIES

This Agreement does not create between the Parties any:

• partnership,

• joint venture,

• agency,

• distributorship,

• employer-employee relationship,

• franchise relationship, or

• general authority of representation.

Unless separately and expressly authorized in writing by XPLORE WORK, the User has no authority to act on behalf of XPLORE WORK, represent XPLORE WORK, enter into agreements on behalf of XPLORE WORK, or bind XPLORE WORK to any obligation.

PRESS RELEASES AND PROMOTIONAL ACTIVITIES

The User may not create the impression that there exists between the User and XPLORE WORK any:

• partnership,

• sponsorship,

• official representation relationship,

• endorsement, or

• commercial cooperation

that does not in fact exist.

Prior written permission may be required to use the XPLORE WORK name or brand in a press release, advertising campaign, or commercial promotional material that presents the User as an official business partner of XPLORE WORK.

Likewise, before using the name, logo, or brand of the User or Organization outside the Platform as a customer reference, in an advertising campaign, commercial presentation, or endorsement statement, XPLORE WORK will obtain any required legal permission or other valid legal basis.

However, company names, logos, product images, and other content that the User publicly publishes on the Platform may be displayed as part of the Platform’s ordinary operation and within the scope of the license set out in Section 6.C.

NOTICES

Notices under this Agreement may be delivered electronically or in writing, depending on the nature of the notice and applicable law.

Notices from XPLORE WORK to the User may, in particular, be sent to:

• the registered email address,

• the in-app notification system,

• the Platform account,

• a verified communication channel, or

• another appropriate electronic channel used for the relevant Service.

The time at which a notice is legally deemed delivered will be determined according to the nature of the notice and applicable mandatory law.

The User is responsible for keeping the contact information in their account reasonably accurate, current, and accessible.

Unless otherwise specified, legal notices to XPLORE WORK under this Agreement may be sent to:

XPLORE WORK YAZILIM TİCARET LİMİTED ŞİRKETİ

Güvenevler Mah. 1928 Sok. Ekinci Global İş Merkezi Sit. Floor: 14 No: 5/25 Yenişehir, Mersin / Türkiye

Email: support@xplorework.com

XPLORE WORK may update its contact information on the Platform if it changes.

Security, verification, subscription, payment, or Service-operation notices are treated separately from marketing communications.

DISPUTE RESOLUTION; GOVERNING LAW

This Agreement is governed by the laws of the Republic of Türkiye, subject to mandatory private international law rules and any mandatory consumer-protection provisions applicable to the User.

The United Nations Convention on Contracts for the International Sale of Goods (CISG) shall not apply to this Agreement to the extent appropriate to the nature of the Platform Services and unless otherwise agreed by the Parties.

If a dispute arises, the Parties may first make reasonable efforts to resolve the dispute through good-faith negotiations.

Disputes between merchants or commercial users may be resolved by arbitration only where the relevant Parties have entered into a valid and enforceable arbitration agreement.

XPLORE WORK may not unilaterally compel a User to arbitration without a previously valid arbitration agreement.

Unless the Parties have entered into a valid arbitration agreement, and subject to mandatory jurisdictional rules under applicable law, the Courts and Enforcement Offices of Mersin may have jurisdiction over disputes arising from this Agreement.

Mandatory consumer arbitration board, consumer court, or other mandatory jurisdictional rules applicable to Users acting as consumers remain unaffected.

Nothing in this Agreement shall be interpreted as waiving collective redress rights, access to courts, or other procedural rights that cannot lawfully be waived under applicable law.

XPLORE WORK and the User may seek interim or protective legal remedies from competent courts under applicable law to protect intellectual property, confidentiality, data security, or Platform security.

COMPLIANCE

When using Platform Services, the User must comply with laws and regulations applicable to their activities, including:

• local,

• national,

• international,

• sanctions,

• embargo,

• export-control,

• consumer-protection,

• data-protection,

• intellectual-property,

• competition,

• electronic-commerce,

• tax,

• customs, and

• trade

laws and regulations.

The User may not unlawfully use the Platform on behalf of a person, entity, country, or region with whom transactions are prohibited under applicable law.

XPLORE WORK may restrict access for certain countries, regions, transactions, or user categories where legally required or reasonably necessary to operate the Platform safely and lawfully.

Such restrictions will be implemented with regard to applicable law and relevant sanctions regulations.

The User is responsible for tax, customs, import/export, and commercial licensing obligations arising from the User’s own commercial activities.

XPLORE WORK does not provide independent legal, tax, or customs advice on behalf of Users.

THIRD-PARTY MATERIALS AND SERVICES

Certain parts of the Platform Services may operate in connection with:

• third-party software,

• payment systems,

• app stores,

• shipping or logistics services,

• map services,

• artificial intelligence systems,

• advertising systems,

• cloud infrastructure,

• analytics tools,

• API services, or

• other third-party services.

These are referred to as “Third-Party Services.”

To the extent Third-Party Services are operated by independent third parties, use of such services may be subject to the relevant third party’s own contractual and privacy terms.

In particular, subscriptions and purchases made through the Apple App Store may be subject to Apple’s purchasing, subscription management, cancellation, and, where applicable, refund processes.

XPLORE WORK does not guarantee uninterrupted or error-free operation of independent Third-Party Services outside its control.

However, this provision does not eliminate any responsibilities that XPLORE WORK has under applicable law in connection with its own selection or integration of third-party service providers where such responsibilities cannot be contractually excluded.

OTHER AGREEMENTS

This Agreement and the policies duly incorporated by reference form the general contractual framework between the Parties for use of the Platform Services.

Certain Services may also be subject to:

• a Seller Agreement,

• Premium Service Terms,

• Payment Policy,

• Return and Refund Policy,

• API Agreement,

• Advertising Terms,

• Verified Account Terms,

• commercial partnership agreements, or

• other specific terms.

Where a specific agreement contains a provision that differs from this Agreement on a particular matter, the specific provision shall take precedence only with respect to that matter and the relevant Service.

With respect to privacy and personal data, applicable data protection documents, including the Privacy Policy, KVKK Information Notice, and applicable EU/EEA Privacy Notice, also apply.

If any provision of this Agreement is invalid, such invalidity does not automatically affect the validity of the remaining provisions.

GOVERNING LANGUAGE

This Agreement may be translated into different languages.

Because XPLORE WORK is headquartered in Türkiye, the Turkish-language version serves, to the extent permitted by applicable law, as the primary reference text of this Agreement.

In the event of a difference in interpretation between the Turkish-language version and a translation, the Turkish-language version may prevail.

However, this provision shall not be interpreted in a manner that eliminates:

• mandatory consumer-protection provisions applicable in certain countries,

• information that must legally be provided to the User in a local language,

• transparency obligations under EU/EEA law, or

• the User’s non-waivable legal rights due to a translation.

The User will not be required to accept a text in a language they do not understand; the Platform may provide Agreement versions in supported languages.

SOVEREIGN IMMUNITY

Where a User acts as a state, public authority, sovereign entity, or in a similar capacity and has certain jurisdictional or enforcement immunities under applicable law, that User represents that they have the authority to enter into this Agreement and use the Platform Services.

To the extent permitted by applicable law and applicable public-law rules, and where such immunity may validly be waived, the relevant Organization may provide a limited waiver of jurisdictional immunity with respect to commercial obligations arising under this Agreement.

Nothing in this Agreement shall be interpreted as a waiver of any state immunity that cannot lawfully be waived under applicable law.

MISCELLANEOUS

XPLORE WORK may assign its rights and obligations under this Agreement to:

• an affiliate,

• a legal successor resulting from a merger or acquisition, or

• a person acquiring all or a substantial part of the Company or the relevant Service.

Where such assignment materially affects the User’s rights, notices required by applicable law will be provided.

The User may not assign the User’s account or personal right of use arising under this Agreement to a third party without XPLORE WORK’s prior written consent.

XPLORE WORK’s failure or delay in exercising any right under this Agreement does not constitute a permanent waiver of that right.

A waiver is valid only to the extent expressly made.

Headings in this Agreement are used solely for ease of reading and do not by themselves determine the legal interpretation of any provision.

If any provision of this Agreement is determined to be invalid, unlawful, or unenforceable:

• the relevant provision shall be enforced to the extent permitted by applicable law or interpreted as closely as possible to its valid intended purpose; and

• the remaining provisions shall continue in full force and effect.

Where terms such as “including,” “in particular,” “for example,” or similar expressions are used in this Agreement, they are illustrative and not limiting unless the context clearly requires otherwise.

Electronic records may be used as evidence in accordance with applicable rules of evidence; however, nothing in this Agreement shall make any record absolute or irrebuttable evidence under applicable law.

By using the Platform Services, the User represents that they have read and understood this Agreement and agree to be bound by its provisions to the extent permitted by applicable law.

# ANNEX A (TO THE TERMS OF SERVICE)

XPLORE WORK PLATFORM USE GUIDELINES

These XPLORE WORK Platform Use Guidelines (the “Guidelines”) form an integral part of the XPLORE WORK Terms of Service and establish the rules governing the safe, lawful, honest, and intended use of the Platform Services.

XPLORE WORK may interpret, apply, and, where necessary, amend these Guidelines in accordance with applicable law, Platform security, technical requirements, risks of abuse, user safety, and the development of the Services.

Material changes that significantly affect Users’ rights or obligations will be communicated to Users through appropriate means where required by applicable law.

Without prejudice to any other rights available to XPLORE WORK under the Terms of Service and applicable law, where XPLORE WORK reasonably determines that a User, an authorized Representative, or the relevant Organization account has violated these Guidelines, XPLORE WORK may, proportionately to the nature, severity, recurrence, and risk of the violation:

• remove or disable access to the relevant content;

• limit the visibility or distribution of content;

• reduce its distribution through recommendation or ranking systems;

• temporarily restrict certain Platform features;

• suspend access to Premium Services;

• remove verified account status or a verification badge;

• restrict auction access where applicable;

• remove Work posts;

• temporarily restrict messaging features;

• restrict or revoke API access;

• temporarily suspend the account; or

• permanently terminate access to the Platform in cases involving serious or repeated violations or where legally required.

Where there is an urgent security threat, fraud, account compromise, a child-safety risk, serious unlawful activity, malware, a sanctions violation, or a serious risk of harm to other users, XPLORE WORK may implement temporary protective measures without prior notice.

Where required by applicable law, the User will be provided with information regarding the principal reasons for the relevant decision and any available appeal or redress mechanisms.

The User agrees to cooperate with XPLORE WORK, to the extent reasonably and lawfully requested, for purposes of investigating potential violations, reviewing security incidents, preventing fraud, assessing data or account security incidents, and fulfilling applicable legal obligations.

The following activities are prohibited:

VIOLATIONS OF PLATFORM SECURITY

A. The User agrees not to investigate, scan, test, exploit, or otherwise interfere without authorization with vulnerabilities in systems, servers, network infrastructure, API systems, databases, or security layers that host or support XPLORE WORK Services, unless expressly authorized by XPLORE WORK or permitted under provisions of applicable law that cannot lawfully be restricted by contract.

This prohibition includes, in particular:

• unauthorized vulnerability scanning;

• automated vulnerability analysis;

• unauthorized penetration testing;

• interference with network infrastructure;

• manipulation of data traffic;

• attempts to defeat or stress security mechanisms; and

• other technical interference that may compromise the security or integrity of Platform infrastructure.

If XPLORE WORK introduces a vulnerability disclosure program, bug bounty program, or similar authorized security research program in the future, activities conducted in accordance with the specific terms of that program will not be considered prohibited under this provision.

B. The User agrees not to unlawfully or without authorization interfere with the normal operation of XPLORE WORK Services, reverse engineer Platform software beyond the limits permitted by applicable law, attempt to circumvent security measures, or engage in activities intended to gain unauthorized access to Platform systems.

This prohibition includes, in particular:

• bypassing authentication mechanisms;

• unauthorized manipulation of API keys or access tokens;

• generating fraudulent or malicious system requests;

• disabling access controls;

• accessing other users’ accounts;

• attempting privilege escalation; and

• other technical attempts intended to disrupt the operation or security mechanisms of the Platform.

Rights relating to interoperability, security research, or similar activities that are expressly permitted by applicable law and cannot lawfully be prohibited by contract remain unaffected.

C. The User may not engage in activities intended to impair the integrity, performance, security, or availability of XPLORE WORK Services, data infrastructure, messaging systems, auction services where applicable, Work feed systems, API infrastructure, or other technical services connected with the Platform.

This prohibition includes, in particular:

• denial-of-service or distributed denial-of-service attempts;

• intentionally generating excessive traffic;

• exhausting system resources;

• abusing Service capacity;

• placing undue load on systems through fabricated user behavior; and

• interference that may prevent other users from using the Platform normally.

D. The User may not, without authorization, attempt to decrypt, monitor, intercept, record, alter, or manipulate data transmissions carried out through XPLORE WORK Services.

This prohibition includes, in particular:

• intercepting other users’ data;

• unauthorized network monitoring or interception;

• unlawfully bypassing encryption or security systems;

• unauthorized monitoring of messaging traffic; and

• malicious interference with data flows between the Platform and user devices.

The User’s rights under applicable law to access, download, or port their own communications or data remain unaffected.

E. The User may not act with the purpose of intentionally overloading XPLORE WORK infrastructure, abusing system resources, or jeopardizing Service continuity.

This prohibition includes, in particular:

(i) generating unauthorized and abnormal traffic using automated bots, scrapers/data-extraction tools, or bulk-request systems;

(ii) attempting to exceed or circumvent API usage limits, rate limits, or technical access quotas;

(iii) using Platform Services, unless expressly permitted, as bulk data storage or distribution infrastructure for purposes unrelated to their intended use;

(iv) generating fake views, fake follows, fake likes, fake bids, fake clicks, or other manipulative user behavior.

Where such activities are detected or there is a reasonable security-related suspicion that they are occurring, XPLORE WORK may, depending on the nature of the violation, restrict access, temporarily or permanently revoke API keys, suspend relevant features, or terminate the account in cases of serious and repeated violations.

INAPPROPRIATE ACTIVITIES

A. The User may not misrepresent their identity or commercial capacity, act without authorization on behalf of another person, Organization, brand, or verified account, create fake accounts for deceptive purposes, or create the impression of a partnership, sponsorship, endorsement, verification, representation relationship, or official affiliation with XPLORE WORK that does not actually exist.

This prohibition includes, in particular:

• creating fake company profiles;

• deceptive use of brands;

• creating accounts impersonating other persons or Organizations;

• creating the unauthorized impression of being a verified Organization;

• submitting false or altered verification documents;

• sharing materially misleading company information; and

• other manipulation of identity or commercial status intended to deceive users.

The User may also not engage in activities intended to abuse the trust of other users, commit commercial deception, or mislead users through materially false information.

Parody, commentary, criticism, or similar legally protected uses will be assessed separately to the extent they do not mislead users into believing that an official affiliation exists with another person or Organization.

B. The User may not collect, publish, process, store, or share with third parties personal, private, confidential, or commercially protected information belonging to other persons without a valid legal basis, permission, or authorization.

To the extent applicable, this prohibition includes:

• account information;

• contact data;

• financial information;

• identity documents;

• sensitive location information;

• private messaging content;

• confidential company documents; and

• other personal or confidential information.

The User may not use XPLORE WORK Services to unlawfully re-identify anonymized individuals, systematically monitor users without authorization, or create sensitive profiles in violation of applicable data protection laws.

Data processing activities carried out by the User on a valid legal basis for purposes of fulfilling the User’s own legal obligations will be assessed separately under this provision.

C. The User may not use XPLORE WORK Services to unlawfully stalk, monitor, harass, intimidate, threaten, bully, or seriously endanger the physical or digital safety of another person.

This prohibition includes, in particular:

• organized or repeated harassment;

• coordinated targeting;

• unlawful threats;

• serious calls for violence;

• disclosure of personal information with the intent to cause harm; and

• other activities that seriously endanger user safety.

Where activities threaten user safety, XPLORE WORK may remove relevant content, restrict its visibility or communication features, suspend the account, and cooperate with competent authorities where a valid legal basis exists.

D. The User may not use XPLORE WORK Services for unlawful purposes.

This prohibition includes, in particular:

• money laundering;

• terrorist financing;

• violations of applicable sanctions;

• counterfeiting;

• fraud;

• unlawful trade;

• unlawful import or export activities;

• tax evasion;

• illegal investment or financial schemes; and

• activities intended to defraud users.

The User is responsible for complying with national and international sanctions, embargoes, export-control rules, and trade regulations applicable to their activities.

E. The User may not circumvent access controls or technical restrictions for the purpose of accessing the Platform through means other than official clients, user interfaces, documented APIs, or integrations expressly authorized by XPLORE WORK.

This prohibition includes, in particular:

• circumventing security mechanisms through unauthorized clients that imitate the Platform;

• unauthorized bulk data extraction;

• unauthorized access to private or undocumented APIs;

• malicious manipulation of system calls; and

• data-scraping activities intended to circumvent access restrictions.

Activities expressly permitted by applicable law and that cannot lawfully be restricted by contract remain unaffected.

F. The User may not use hidden text, manipulative keywords, misleading metadata, invisible tags, or similar methods within the Platform for the purpose of deceiving the Platform’s recommendation, search, ranking, or moderation systems.

This prohibition applies to:

• Work posts;

• product or service listings;

• auction content;

• Organization profiles;

• comments; and

• other User Content.

Legitimate search engine optimization, accurate product classification, or normal use of tagging tools expressly supported by the Platform is not prohibited under this provision.

G. The User may not use Platform Services with the deliberate purpose of causing public panic, creating false emergencies, abusing public-safety systems, or seriously endangering the physical safety of individuals.

This provision may not be used to prohibit legitimate news reporting, warnings, criticism, research, or legally protected expression in the public interest merely because such content is disturbing or critical.

H. The User may not use Platform Services to unlawfully discriminate against persons or groups on the basis of race, ethnic origin, nationality, religion or belief, age, sex, sexual orientation, disability, or other characteristics protected under applicable law, where such discrimination is prohibited by applicable anti-discrimination laws.

This provision shall not be interpreted to prohibit legitimate and lawful positive measures, lawful occupational requirements, or other forms of differential treatment permitted under applicable law.

I. The User may not remove, conceal, or alter copyright notices, trademark markings, licensing information, legal notices, or other proprietary notices displayed on the Platform in a manner that creates a misleading impression regarding their source or ownership.

J. Except where permitted by applicable law or expressly authorized by XPLORE WORK, the User may not use XPLORE WORK Services or protected content obtained from the Platform for the purpose of:

• systematically copying it;

• redistributing it;

• reproducing substantial portions of the Platform;

• creating unauthorized commercial databases;

• extracting protected datasets in bulk; or

• making Platform content the primary data source of an independent competing service.

This prohibition may include abusive:

• bulk data scraping;

• systematic data downloading;

• bulk reproduction of protected content; and

• commercial data mining.

The User’s rights to download their own data, exercise data portability, or exercise other rights expressly recognized under applicable law remain unaffected.

K. Without XPLORE WORK’s prior written permission, the User may not sell, rent, transfer, or otherwise make available as part of an unauthorized access service their Platform account, personal Premium membership rights, API access credentials, or verified account privileges.

Authorized user and Representative management features provided by XPLORE WORK for corporate accounts are not prohibited under this provision.

INAPPROPRIATE COMMUNICATIONS

A. The User may not use XPLORE WORK Services in violation of applicable electronic communications, data protection, direct marketing, advertising, consumer protection, or unsolicited communications laws.

This prohibition includes, in particular, unlawful:

• unsolicited advertising messages;

• chain messages;

• bulk promotional communications;

• deceptive commercial offers;

• fraudulent investment announcements;

• misleading campaigns;

• automatically generated deceptive marketing messages; and

• bulk direct-marketing activities carried out without the required legal basis or authorization.

The User may also not use messaging systems, Work posts, Organization profiles, product listings, auction systems, or comment areas for:

• directing users to unlawful payment systems;

• fraud;

• illegal investment schemes;

• pyramid schemes or unlawful multi-level marketing schemes; or

• deceptive commercial relationships.

Sharing off-Platform communication or payment methods is not prohibited in itself; however, using such methods for fraud, abusive circumvention of Platform security mechanisms, or unlawful transactions is prohibited.

B. The User may not upload, transmit, distribute, or execute through XPLORE WORK Services:

• viruses;

• worms;

• Trojan horses;

• spyware;

• ransomware;

• malicious scripts;

• credential-stealing tools;

• unauthorized data-collection software; or

• other malicious technologies designed to harm Platform infrastructure, user devices, or third-party systems.

This prohibition applies to links, media files, API calls, integrations, document uploads, Work posts, messages, and other digital communication methods.

Where there is a reasonable suspicion of malicious activity, XPLORE WORK may quarantine or remove the relevant content, block links, temporarily suspend the account, and cooperate with competent authorities where legally required.

C. Except through functions expressly permitted by XPLORE WORK or lawful commercial communications permitted under applicable law, the User may not send unauthorized bulk commercial messages to Platform users or use personal data obtained from the Platform for unlawful direct-marketing purposes.

This prohibition includes, in particular:

• spam bots;

• unauthorized automated messaging systems;

• unauthorized bulk distribution of offers;

• creation of unauthorized marketing databases from user contact information; and

• automated communication systems that target users in a deceptive or manipulative manner.

Use of features specifically provided by the Platform for commercial communication or B2B networking is not prohibited where such use complies with the applicable usage rules and applicable law.

D. The User may not engage in activities intended to mislead the public or Platform systems by targeting XPLORE WORK, Platform employees, business partners, verified Organizations, or other users through:

• networks of fake accounts;

• coordinated fake reviews;

• artificial engagement;

• organized deceptive content campaigns;

• impersonation; or

• technical manipulation.

This provision may not be used to prohibit lawful criticism, complaints, reviews, commentary, news reporting, consumer evaluations, or other legitimate forms of expression concerning XPLORE WORK, its employees, business partners, or other users.

Where coordinated and deceptive manipulation activities are detected, XPLORE WORK may, proportionately to the nature of the violation, remove relevant content, restrict access, modify verified account status, or suspend the account.

INAPPROPRIATE CONTENT

A. The User is responsible for the lawfulness of User Content that the User creates, uploads, publishes, shares, transmits, or otherwise makes accessible through the Platform, and for having the necessary authority to use or share such content on the Platform.

Content shared on the Platform must comply with applicable:

• laws and regulations;

• third-party rights;

• data protection rules;

• intellectual property rights;

• these Terms of Service; and

• applicable Community Guidelines.

The following content is prohibited:

(i) Content that unlawfully infringes copyrights, trademarks, patents, trade secrets, database rights, or other intellectual property rights;

(ii) Content for which the User does not possess the necessary right or authority to share, distribute, or publish;

(iii) Content that discloses third-party personal data, identity documents, financial information, private communications, or confidential commercial information without a valid legal basis or authorization;

(iv) Content that involves, facilitates, or promotes the sexual abuse or exploitation of children, or otherwise seriously endangers child safety;

(v) Content that promotes or facilitates fraud, counterfeiting, money laundering, terrorist financing, unlawful trade, sanctions violations, or other illegal financial activities;

(vi) Content that promotes unlawful propaganda for terrorist organizations, serious threats of violence, organized criminal activity, or the commission of violent crimes;

(vii) Content involving unlawful hate speech, serious threats, targeted harassment, bullying, or conduct that seriously endangers the safety of individuals;

(viii) Content involving the sexualization of children, non-consensual sexual content, sexual exploitation, or pornographic/sexually explicit material prohibited under applicable law or Platform policies;

(ix) Malware, malicious code, credential-stealing tools, or technological content that endangers user or system security;

(x) Knowingly or deceptively used incorrect HS/GTIP/NACE classifications, false product descriptions, materially misleading pricing or product information, or content intended to deceive users regarding a commercial transaction;

(xi) Fake reviews, purchased or coordinated fraudulent evaluations, artificial engagement, or content created for the purpose of deceiving Platform ranking systems;

(xii) Re-uploaded versions of content previously removed or restricted by XPLORE WORK for violating applicable law or Platform policies, where the re-upload is intended to circumvent the relevant restriction.

The mere fact that content contains an incorrect, disputed, critical, or unpopular opinion does not by itself mean that the content is prohibited under this Section. Content will be assessed in light of applicable law, context, the risks it creates, and relevant Platform policies.

For content moderation purposes, XPLORE WORK may use:

• automated systems;

• AI-assisted classification or detection systems;

• user reports; and

• authorized human review.

As a result of these systems, content may be flagged, classified, have its distribution restricted, be placed under review, or be removed where it is determined to violate applicable rules.

The use of automated systems does not mean that every automated flag constitutes a final determination that a violation has occurred.

Where required by applicable law, the User will be provided with information regarding the principal reasons for the moderation decision and available appeal mechanisms.

PROHIBITED USES

A. No XPLORE WORK Service may be used for the following purposes:

(i) Providing licensed legal, medical, financial, investment, insurance, or other regulated professional services without the required license, authorization, or professional qualification in a manner that misleads users, or creating the impression that such services are being provided by an appropriately authorized professional;

Providing general information, educational content, sharing professional experience, or facilitating professional connections between users through the Platform is not prohibited in itself, provided such activities comply with applicable law and relevant Platform rules.

(ii) Creating or operating decision-making systems that, in violation of applicable law, rely solely on automated processing to determine individuals’ access to employment, credit, education, insurance, essential public services, or similarly significant rights and opportunities, and that produce legal or similarly significant effects on individuals;

(iii) Carrying out an artificial intelligence practice expressly prohibited under applicable AI or sector-specific legislation, or operating through the Platform Services a system regulated as “high-risk” without satisfying the applicable legal obligations;

The mere classification of a use as “high-risk” under applicable legislation does not, by itself, constitute an absolute prohibition under the Platform where the relevant legislation permits that use subject to applicable requirements.

(iv) Unlawfully manipulating elections, referendums, or other democratic processes, or attempting to influence individuals’ democratic decisions through fake identity networks, coordinated deception, voter coercion, or other unlawful methods;

This provision does not, by itself, prohibit lawful political expression, news reporting, public debate, research, or legitimate campaign activities.

(v) Presenting content generated or materially altered by artificial intelligence, where applicable law or the Platform expressly requires such content to be labeled, as genuine human-created content, an authentic record of an event, or unaltered content for the purpose of materially misleading users;

The use of artificial intelligence to create content is not prohibited in itself.

(vi) Conducting social-engineering activities for the purpose of obtaining credentials, committing fraud, gaining unauthorized access, or inducing users to take actions that compromise their security;

(vii) Using manipulative systems that unlawfully exploit users’ age, disability, economic circumstances, or other vulnerabilities with the purpose of materially impairing their ability to make decisions and causing serious harm.

B. The following activities also violate these Guidelines:

(i) Attempting without authorization to disable or circumvent technical measures, security layers, verification systems, or access mechanisms designed to protect XPLORE WORK Services;

(ii) Impersonating other persons, Organizations, brands, or verified accounts for deceptive purposes, or conducting unauthorized transactions on their behalf;

(iii) Misleading users or Platform systems through networks of fake accounts, coordinated artificial engagement, impersonation, false documents, manipulated commercial records, or similar deceptive methods;

The sharing of an opinion, news report, or allegation believed to be false shall not, by itself, be considered prohibited solely on the ground that it constitutes “disinformation.” Any intervention must have a sufficient basis under applicable law or a more specific Platform rule.

(iv) Attempting to manipulate Platform algorithms or ranking systems through deceptive methods in order to create artificial visibility, false popularity, fabricated demand, or misleading user engagement;

(v) Conducting coordinated fraud, fake bidding, fake reviews, or other manipulative activities through Work posts, auction systems, comment areas, listings, or messaging services;

(vi) Directing Platform users to payment systems intended for fraudulent purposes, unregistered or unlawful commercial activities, or financial transactions that violate applicable law.

Nothing in these Guidelines shall be interpreted to eliminate or restrict the User’s non-waivable rights under applicable law, lawful criticism and freedom of expression, data protection rights, consumer rights, or legitimate commercial activities expressly permitted by the Platform.

In applying these Guidelines, XPLORE WORK will act in accordance with the Terms of Service, applicable Community Guidelines, and applicable law.

# ANNEX 1 (TO THE TERMS OF SERVICE)

XPLORE WORK BRAND, COMPANY AND COMMERCIAL PROFILE SERVICES SUPPLEMENTAL TERMS

These XPLORE WORK Brand, Company and Commercial Profile Services Supplemental Terms (the “Supplemental Terms”) form an integral part of the XPLORE WORK Terms of Service and govern the use of company profiles, brand profiles, verified Organization accounts, manufacturer hubs, branch structures, commercial showcases, auction stores where applicable, Premium business accounts, HS/GTIP/NACE-related commercial profiles, digital catalogs, Work business profiles, and other corporate or commercial profile services offered through the Platform (collectively, the “Brand Services”).

Capitalized terms not separately defined in these Supplemental Terms have the meanings assigned to them in the Terms of Service. In the event of a conflict between these Supplemental Terms and the Terms of Service solely with respect to the Brand Services, these Supplemental Terms will apply to the relevant Brand Service, subject to the mandatory provisions of applicable law.

When a User creates or manages a company, brand, manufacturer hub, warehouse, branch, or other commercial profile on the Platform, or claims ownership of or administrative authority over such a profile, the User may provide an address, telephone number, website, social media accounts, business hours, product catalogs, brand logos, Organization images, commercial descriptions, HS/GTIP-related product data, NACE activity information, verification documents, auction data where applicable, user reviews, comments, and other commercial content (“Commercial Profile Data”).

For the avoidance of doubt, Commercial Profile Data provided by the User to the Platform will, depending on its nature, be treated as “User Content” under the Terms of Service and will be subject to the relevant provisions of the Terms of Service.

Where Commercial Profile Data contains personal data, the processing of such data will also be subject to applicable data protection laws and the relevant Privacy Policy, KVKK Disclosure Notice, and, where applicable, other data protection notices published by XPLORE WORK.

A. WEBSITES AND COMMERCIAL CONTENT

By using XPLORE WORK Services, the User acknowledges that, to the extent the User provides, links, imports, or otherwise makes available to XPLORE WORK websites, catalog systems, digital stores, product pages, or other connected digital content belonging to the User’s company, brand, Organization, or commercial activities that the User is legally authorized to represent, and provided that the User possesses the necessary rights in such content, the User authorizes XPLORE WORK to technically access, crawl, index, analyze, cache, reproduce, transform, optimize, categorize, and display such content within the Platform Services for the purpose of providing the Brand Services.

Using website and catalog content provided or made accessible by the User, XPLORE WORK may, subject to applicable law and available Platform features, generate:

• product descriptions or summaries;

• Organization or brand summaries;

• automated category recommendations;

• HS/GTIP/NACE classification or matching recommendations;

• AI-assisted commercial analyses;

• search and discovery optimizations;

• catalog arrangements; and

• other Platform outputs intended to improve the user experience.

Unless expressly stated otherwise, automated HS/GTIP/NACE matches, classifications, summaries, recommendations, or similar outputs generated by XPLORE WORK do not constitute official customs, tax, legal, or professional advice. The User is responsible for verifying, where necessary with competent authorities or qualified professionals, the accuracy of official classifications, product information, and other regulated data used in the User’s commercial activities.

Website content, catalog data, commercial descriptions, and other source materials provided by the User are treated as User Content under the Terms of Service.

Rights in Platform technologies, classification methods, algorithms, general analytical models, and Platform outputs independently developed by XPLORE WORK that do not themselves constitute User Content are subject to the intellectual property provisions of the Terms of Service.

B. LICENSE GRANTED TO XPLORE WORK

To the extent necessary to operate, host, provide, display, distribute, technically reproduce, develop, secure, optimize, and promote the Brand Services within the Platform, the User grants XPLORE WORK a worldwide, non-exclusive, royalty-free license in respect of Commercial Profile Data, company content, brand elements, product catalogs, logos, descriptions, media files, and other User Content, which may be sublicensed and transferred to the extent necessary to fulfill those purposes.

This license does not eliminate the User’s rights in the relevant content and does not transfer ownership of such User Content to XPLORE WORK.

To the extent necessary for the technical and commercial operation of the Services, the license may include the rights to:

• host;

• store;

• display;

• technically reproduce;

• distribute;

• format;

• resize;

• compress;

• adapt;

• index;

• categorize;

• display in search results;

• display in commercial showcases;

• adapt to different devices and screens;

• translate or localize;

• process within Platform recommendation and ranking systems; and

• use for the promotion of the User’s commercial profile or content within the Platform.

XPLORE WORK may process or make User Content accessible through cloud infrastructure, content delivery networks, search services, security providers, or other service providers for purposes of technically providing the Platform Services.

Use of User Content in advertising campaigns outside the Platform, independent promotional materials, or in a manner that may create the impression that the User or the User’s brand endorses XPLORE WORK will, unless necessary for the normal operation of the Services, be subject to applicable law and any required permissions.

If the User deletes content or closes the User’s account, the license will terminate after the technical period reasonably necessary to remove the relevant content from the Services, except where:

(i) the content has been lawfully reshared by other users and the relevant copy remains on the Platform;

(ii) XPLORE WORK is required to retain the content for purposes of complying with a legal obligation, resolving a dispute, conducting a fraud or security investigation, satisfying record-retention requirements, or establishing, exercising, or defending legal claims;

(iii) the content remains for a limited period in backup systems from which restoration is not reasonably practicable; or

(iv) the content has been anonymized or aggregated in a manner that removes its character as personal data or User Content.

With respect to personal data, this license provision does not replace any legal basis required under applicable data protection laws.

C. OWNERSHIP

Unless expressly stated otherwise in the Terms of Service, XPLORE WORK retains all intellectual property and other related rights in the following elements developed or owned by XPLORE WORK in connection with the Platform Services:

• software;

• designs;

• system architecture;

• commercial systems;

• algorithms;

• ranking and recommendation mechanisms;

• verification systems;

• user experience structures;

• HS/GTIP/NACE matching infrastructure;

• auction mechanisms, where applicable;

• Work feed systems;

• data analysis systems;

• API infrastructure;

• artificial intelligence models; and

• other technological components.

Ownership of the User’s own User Content, Commercial Profile Data, trademarks, logos, or other pre-existing intellectual property rights remains with the User or the relevant rights holder, except for the limited rights of use granted to XPLORE WORK under these Supplemental Terms.

The User does not acquire ownership rights in Platform systems, general algorithms, models, data structures, or technological infrastructure developed by XPLORE WORK merely by using the Brand Services.

Except where required by applicable law, transparency obligations, or the User’s mandatory rights, XPLORE WORK is not required to disclose to the User its trade-secret algorithms, source code, security mechanisms, model weights, or other protected technical information.

D. API USE

Data, technical documentation, integration systems, access tokens, and other technical resources provided through XPLORE WORK APIs must be used in accordance with the technical specifications, API terms, rate limits, security standards, and usage policies published by XPLORE WORK.

The User agrees that the User will not:

• manipulate API access without authorization;

• circumvent access controls;

• maliciously attempt to exceed rate or usage limits;

• engage in unauthorized bulk data extraction;

• create unauthorized commercial databases from Platform data;

• provide API keys to unauthorized third parties; or

• engage in activities that jeopardize the security, integrity, or availability of Platform infrastructure.

XPLORE WORK may restrict, suspend, or terminate API access where there is a security risk, abuse, technical necessity, Service change, contractual violation, or legal requirement.

Except in cases of urgent security concerns or abuse, where applicable law or specific API terms require notice, the relevant notice provisions will apply.

E. DATA VERIFICATION

The User acknowledges that access to certain features of the Brand Services may require XPLORE WORK to verify the Commercial Profile Data provided, the existence of the Organization, or the User’s authority to act on behalf of the relevant Organization.

For these purposes, XPLORE WORK may, subject to applicable law:

• contact the User;

• conduct manual or automated verification procedures;

• request additional documents or information;

• review publicly available or lawfully accessible commercial records;

• perform domain-name or corporate contact verification; and

• use appropriate third-party verification services.

Verification by XPLORE WORK of an account, Organization, or Commercial Profile Data does not mean that XPLORE WORK guarantees, endorses, approves, or recommends the relevant User, Organization, product, service, financial condition, commercial reliability, legal compliance, or any transaction to be conducted.

XPLORE WORK may refuse verification, remove verified account status, or restrict access to relevant features for profiles that cannot be verified, for which there are reasonable grounds to believe they contain materially misleading information, that impersonate another person or commercial entity, or that create security or legal compliance risks.

F. AGENCIES

The User may work with third-party agencies, consulting firms, advertising agencies, employees, managers, or other service providers in connection with company profiles, brand accounts, manufacturer hubs, auction accounts where applicable, Premium business accounts, or other commercial profiles created or managed by the User on the Platform.

Where the User acts in relation to a commercial profile that the User does not directly own, the User must possess the necessary authority from the relevant profile owner or authorized Organization to represent, manage, or use content relating to that profile.

Where appropriate, XPLORE WORK may require such accounts to be designated under authorization roles such as “Agency,” “Administrator,” “Representative,” or similar roles.

The User is responsible, to the extent of the authority granted by the User and as permitted by applicable law, for activities carried out on the Platform by agencies or other Representatives authorized by the User.

Accordingly, to the extent performed within the scope of the User’s authorization:

• content uploads;

• profile modifications;

• advertising activities;

• messaging activities;

• auction activities;

• API use; and

• other Platform activities

may be attributed to the User’s account.

XPLORE WORK may restrict or suspend access by an agency or Representative in the event of a security risk, authorization dispute, suspicious activity, account compromise, contractual violation, or legal requirement.

G. DELEGATION OF AUTHORITY

The User may, through methods supported by the Platform, grant one or more employees, managers, Representatives, consultants, agencies, or service providers (each an “Authorized Person”) access to XPLORE WORK Services for purposes of accessing and using them on behalf of the User or the User’s Organization.

As between the User and XPLORE WORK:

(i) the User is responsible for securely managing account access, user roles, API credentials, Premium Service access, and other authorizations granted to Authorized Persons;

(ii) transactions, content uploads, auction activities, messages, API calls, commercial updates, and other Platform activities performed by Authorized Persons within the scope of the authority granted to them may be attributed to the User or the relevant Organization account;

(iii) the User is responsible for ensuring that persons authorized by the User comply with the Terms of Service, these Supplemental Terms, and applicable Platform rules.

However, nothing in this provision eliminates the personal responsibility of an Authorized Person for their own unlawful conduct where such person is personally liable under applicable law, nor does it automatically transfer all criminal, administrative, or personal legal liability to the User.

The User is responsible for regularly reviewing the access levels of Authorized Persons, removing access for persons who are no longer authorized, and notifying XPLORE WORK without undue delay of any suspected unauthorized access.

Where XPLORE WORK reasonably determines that an Authorized Person seriously jeopardizes the security of an account or the Platform, XPLORE WORK may temporarily suspend or restrict the relevant access.

H. PERSONAL DATA

The User is responsible for complying with data protection laws applicable to the User when transferring personal data to the Platform or processing personal data through the Platform.

The User agrees to provide personal data to the Platform only where a valid legal basis exists and to the extent the User has the necessary authority to provide such data to XPLORE WORK, process it on the Platform, or share it with other users.

Unless specifically necessary, the User should not publish in publicly accessible areas of the Platform:

• special-category or sensitive personal data;

• complete copies of identity documents;

• financial account or payment-security information;

• health data;

• biometric or genetic data;

• private communications; or

• other high-risk personal data.

Explicit consent is not the sole legal basis for processing personal data. The User is responsible for having the valid legal basis required under applicable law for the relevant processing activity.

XPLORE WORK processes personal data only in accordance with applicable data protection laws, relevant privacy notices, and valid legal bases.

Where XPLORE WORK reasonably determines that personal data has been unlawfully published, a security risk exists, the relevant data subject has submitted a valid request, or a legal obligation arises, XPLORE WORK may remove the relevant content, restrict access to it, or take other necessary measures.

Personal data will be disclosed to public authorities only to the extent there is a valid legal request or other appropriate legal basis.

I. REPRESENTATIONS AND UNDERTAKINGS

By accepting these Brand, Company and Commercial Profile Services Supplemental Terms, the User represents, acknowledges, and undertakes, to the extent applicable and within the User’s knowledge and control, with respect to company profiles, brand accounts, manufacturer hubs, auction accounts, Premium business accounts, product catalogs, Work business profiles, verified Organization accounts, and other commercial content created or managed by the User on the Platform, that:

(i) Commercial Profile Data, company information, brand elements, HS/GTIP/NACE-related commercial data, product descriptions, catalog content, media files, logos, and images provided to the Platform will be accurate, current, and not misleading in any material respect;

(ii) the User possesses the necessary rights, licenses, permissions, or other legal authority to upload to the Platform and permit the use, in the manner described in these Supplemental Terms, of the brands, logos, trade names, product images, catalogs, videos, media files, documents, descriptions, and other content provided;

(iii) the User will comply with applicable import/export, tax, consumer protection, electronic commerce, advertising, competition, and other commercial laws and regulations in connection with commercial activities conducted on the Platform;

(iv) content uploaded to the Platform will not infringe any third party’s copyright, trademark, patent, trade secret, database right, privacy right, personality right, or other legally protected right;

(v) the User will not use the Platform Services for fraud, counterfeiting, unlawful trade, unlawful unregistered economic activity, spam, or manipulation intended to deceive Platform systems;

(vi) the User will act in accordance with applicable law and honest commercial practices in commercial activities conducted through auction systems, product listings, messaging services, Work posts, and other Platform features;

(vii) the User will not engage in fake reviews, fake comments, organized artificial engagement, artificial views, fake bids, materially misleading pricing, or manipulation of user behavior intended to deceive Platform systems;

(viii) the User is responsible for satisfying applicable legal requirements relating to licenses, permits, authorizations, registrations, or tax obligations for commercial activities conducted through the Platform;

(ix) the User will comply with sanctions, embargoes, export-control requirements, and international trade regulations applicable to the User;

(x) the User will not unlawfully jeopardize user safety, personal data security, commercial integrity, or Platform integrity while using the Platform Services;

(xi) where reasonably requested by XPLORE WORK for verification purposes, the User will provide, within a reasonable period, relevant company records, documents relating to trademark rights, tax or activity information, and other verification documents that the User possesses and may lawfully disclose;

(xii) providing materially false, misleading, or fraudulent information may, taking into account the nature of the violation and applicable law, result in removal of content, revocation of verification status, restriction of certain features, suspension of the account, or termination of the account in cases of serious or repeated violations;

(xiii) the User is responsible for keeping information provided by the User to the Platform reasonably accurate and current;

(xiv) XPLORE WORK may process content and commercial data provided by the User, in accordance with the Terms of Service, these Supplemental Terms, relevant privacy notices, and applicable law, for purposes of providing, verifying, securing, analyzing, classifying, ranking, and improving the Platform Services;

(xv) in the event of a violation of these Supplemental Terms or the Terms of Service, XPLORE WORK may, proportionately to the nature and severity of the violation, take measures such as removing content, limiting visibility, suspending or revoking API access, restricting access to Premium Services, temporarily disabling the commercial profile, or terminating the account in cases of serious and repeated violations.

J. EXPORT CONTROLS AND SANCTIONS

The User is responsible for complying with export-control laws, economic sanctions, embargoes, foreign-trade rules, and other international trade restrictions applicable to the User’s activities when using XPLORE WORK Services.

The User agrees not to use any product, service, technical data, software, digital content, HS/GTIP-related commercial data, or other material provided through the Platform, where prohibited under law applicable to the User, for the purpose of:

(i) carrying out a prohibited export, re-export, import, or transfer;

(ii) conducting a transaction without obtaining an official license or authorization where such license or authorization is legally required;

(iii) providing goods, services, or technology to persons, Organizations, or territories where the transaction is prohibited under applicable sanctions;

(iv) conducting transactions with persons or Organizations appearing on applicable sanctions lists where the relevant transaction is legally prohibited; or

(v) providing products, technology, or services for prohibited end uses or to prohibited end users.

The User is responsible, to the extent applicable to the User, for compliance with sanctions or export-control regulations adopted by the United Nations, the European Union, the Republic of Türkiye, and other competent jurisdictions.

United States sanctions or export-control regulations, OFAC sanctions, or any other foreign sanctions regime will be taken into account only to the extent legally applicable to the relevant User, transaction, product, service, or XPLORE WORK.

Nothing in these Supplemental Terms will be interpreted as generally and unconditionally subjecting the User to a foreign sanctions regime that is not legally applicable to the User.

XPLORE WORK may restrict, suspend, or terminate particular transactions, features, accounts, or regional access to the extent necessary to comply with applicable sanctions or export-control laws, prevent serious legal or security risks, or comply with a valid request from a public authority.

HS/GTIP/NACE classification or matching tools provided by XPLORE WORK do not constitute an official legal opinion or guarantee regarding export-control or sanctions compliance.

K. EFFECT OF TERMINATION

If these Brand, Company and Commercial Profile Services Supplemental Terms or the main Terms of Service terminate, the User’s account is closed, or access to the Brand Services is terminated, provisions that by their nature are intended to survive termination will remain in effect.

These include, to the extent applicable:

• intellectual property and ownership provisions;

• confidentiality obligations;

• legally required data-retention provisions;

• limitations of liability;

• indemnification provisions;

• dispute-resolution provisions;

• export-control and sanctions provisions; and

• other provisions that by their nature are intended to apply following termination.

Upon termination or suspension:

(i) the User’s access to the Brand Services or certain portions of the Platform Services may be terminated in whole or in part;

(ii) company profiles, brand accounts, auction content, Work posts, messaging access, or Premium Services may be disabled or restricted in accordance with the applicable rules;

(iii) verified account status, Premium membership rights, API access, or commercial-profile privileges may terminate;

(iv) User Content available on the Platform may, depending on the User’s request, account deletion, the technical operation of the Services, the rights of other users, and applicable retention obligations, be deleted, anonymized, access-restricted, or retained for the legally required period.

Termination does not grant XPLORE WORK the right to use personal data or User Content indefinitely and without limitation.

Processing of personal data following termination is subject to applicable data protection laws, relevant privacy notices, retention periods, and valid legal bases.

XPLORE WORK may continue to use anonymized or sufficiently aggregated statistical information derived from User Content or Platform usage that no longer identifies the User or any other natural person, to the extent permitted by applicable law, for Platform security, performance analysis, product development, research, and general Service improvement.

General algorithms, system architectures, statistical models, security systems, classification methods, and other Platform technologies developed by XPLORE WORK independently of the User’s personal data remain the property of XPLORE WORK.

Personal data may be used for the training or development of artificial intelligence models only where such processing has a valid legal basis under applicable data protection laws and the relevant transparency obligations have been satisfied. Acceptance of these Supplemental Terms alone does not constitute permission or explicit consent for the unlimited and irrevocable use of personal data for all forms of artificial intelligence training.

XPLORE WORK does not have the right to retain personal data that must legally be deleted indefinitely merely because such data was previously used in an algorithmic or artificial intelligence process. However, where applicable law does not impose an obligation to delete or retrain, XPLORE WORK is not required to delete, withdraw, retrain, or provide to the User lawfully developed general models, anonymized statistics, or derivative technologies that no longer contain the User’s personal data.

Termination or suspension does not affect any rights, obligations, claims, or legal remedies of the Parties that arose before the effective date of termination.

# ANNEX 2 (TO THE TERMS OF SERVICE)

XPLORE WORK MANAGED SERVICES SUPPLEMENTAL TERMS

These XPLORE WORK Managed Services Supplemental Terms (“Supplemental Terms”) form an integral part of the XPLORE WORK Terms of Service.

Subject to the relevant services being offered and available in the country or region in which you are established, these Supplemental Terms apply to corporate account management, business organization systems, company dashboard management, team authorization infrastructures, Premium business tools, verified Organization systems, API access, data management tools, auction management systems where applicable, centralized business management, multi-user organizational structures, internal delegation systems, corporate messaging services, commercial analytics infrastructures, administrator dashboards, bulk content management, commercial data processing systems, cloud storage features, and similar enterprise services provided by XPLORE WORK (collectively, the “Managed Services”).

Capitalized terms not otherwise defined in these Supplemental Terms have the meanings given to them in the Terms of Service.

If there is a conflict between these Supplemental Terms and the Terms of Service solely in relation to the Managed Services, these Supplemental Terms shall apply with respect to the relevant Managed Service, subject to the mandatory provisions of applicable law.

DEFINITIONS

For the purposes of these Supplemental Terms, the following terms shall have the meanings set out below:

“Organization” means the company, legal entity, business, institution, or other commercial organization that uses the Managed Services as part of its commercial, professional, or corporate activities.

“Administrators” means employees, managers, Representatives, or authorized service providers within the Organization who are authorized to manage the Managed Services, add or remove users, modify organizational settings, manage Premium Services, manage auction systems where applicable, configure API access, perform data management, use commercial analytics systems, or conduct corporate operations on the Platform.

“Authorized Users” means employees, managers, consultants, contracted personnel, Representatives, service providers, or other users who have been authorized by the Organization to access XPLORE WORK Services on behalf of the Organization.

“Authorized Devices” means computers, mobile devices, servers, or other digital systems that are owned by the Organization, managed by the Organization, or permitted by the Organization to be used for access to the Managed Services.

“Managed Accounts” means corporate user accounts, business profiles, verified Organization accounts, organization dashboards, commercial management accounts, or similar digital access structures created or managed under the Managed Services.

“Service Provider” means any third-party individual or entity that provides technical services, data processing, infrastructure support, consulting, advertising management, API management, integration, or similar services on behalf of the Organization.

“Bulk Content” means product catalogs, media content, auction data where applicable, HS/GTIP/NACE data sets, commercial media files, analytical content, or other digital materials uploaded, imported, managed, or distributed in bulk by the Organization.

USE OF THE MANAGED SERVICES

2.1 General Provisions

The Organization acknowledges that the Managed Services may, depending on the applicable subscription plan, region, technical availability, and Platform features, provide access to advanced enterprise infrastructures, organizational systems, data management tools, commercial analytics services, API access, verified Organization structures, Premium business systems, multi-user organization dashboards, auction management infrastructures, centralized company management services, bulk data processing tools, AI-assisted features, commercial visibility services, and other enterprise Platform components offered by XPLORE WORK.

The Organization may use the Managed Services only for legitimate commercial, professional, organizational, and operational purposes permitted under the Terms of Service, these Supplemental Terms, and applicable Platform rules published by XPLORE WORK.

Use of the Managed Services for:

* unlawful activities, • fraud or forgery, • manipulative commercial transactions, • systems intended to deceive users, • unauthorized data mining, • activities contrary to competition law, • unlawfully circumventing sanctions or export controls, or • jeopardizing the security, integrity, or availability of the Platform

is prohibited.

The Organization is responsible for complying with laws and regulations applicable to it and to the relevant activity when using the Managed Services. This includes, where applicable, data protection, electronic communications, consumer protection, e-commerce, advertising, competition, tax, export control, economic sanctions, and other commercial regulations.

The Organization is responsible for the proper management of organizational structures, user access, company profiles, brand accounts, API connections, commercial catalogs, data sets, auction management, HS/GTIP/NACE-related data, storage areas, and other digital assets within its control.

XPLORE WORK may modify, update, restructure, or discontinue certain features of the Managed Services due to service development, security, technical requirements, regulatory changes, prevention of abuse, or commercial requirements.

If a materially paid Managed Service feature is removed or significantly modified, appropriate notice shall be provided to the Organization to the extent required by applicable law or the relevant subscription terms.

Certain features may not be available in all countries, industries, subscription plans, devices, or user categories.

XPLORE WORK may process technical and operational data obtained in connection with the Managed Services for Platform security, performance measurement, error detection, prevention of fraud and abuse, improvement of the Services, personalization, and other legitimate purposes, in accordance with valid legal bases and applicable privacy notices.

The use of personal data for the training or development of artificial intelligence models shall be carried out only to the extent permitted by applicable data protection laws, where the required legal basis exists and the relevant transparency obligations have been fulfilled.

Where XPLORE WORK reasonably determines that an Organization, Administrator, Authorized User, or Service Provider presents a serious and reasonable risk to Platform security, user security, data integrity, or system stability, XPLORE WORK may apply access restrictions that are necessary and proportionate to prevent such risk.

In cases of urgent security concerns, fraud, legal obligations, or serious abuse, such measures may be implemented without prior notice.

2.2 No Other Permitted Use

The Organization agrees not to use the Managed Services for any of the following purposes:

(i) attempting to gain unauthorized access to XPLORE WORK systems, servers, databases, API infrastructures, analytics systems, or security mechanisms;

(ii) conducting vulnerability scans, unauthorized penetration testing, reverse engineering, or attempting to circumvent security measures in relation to Platform infrastructure unless expressly authorized in writing by XPLORE WORK;

(iii) creating fake user accounts, fake company profiles, misleading verified Organization structures, fake brand accounts, or false commercial organizations;

(iv) conducting misleading advertising, fake campaigns, coordinated manipulation, fake engagement, or activities intended to deceive Platform ranking systems;

(v) using bots, crawlers, scrapers, bulk data downloading, or similar automated systems other than APIs, integrations, or automation tools expressly authorized by XPLORE WORK;

(vi) conducting spam, bulk unsolicited communications, or automated commercial messaging activities that disrupt the user experience;

(vii) uploading or distributing content that infringes the intellectual property, privacy, personality, or other legally protected rights of third parties;

(viii) placing an unreasonable load on the Platform infrastructure or adversely affecting the availability of the Services;

(ix) engaging in illegal trade, money laundering, fraud, forgery, or other unlawful economic activities;

(x) impersonating another person or creating the impression of a sponsorship, partnership, verification, or official relationship with XPLORE WORK that does not actually exist;

(xi) subject to mandatory rights permitted under applicable law, creating a competing service by reproducing XPLORE WORK’s protected systems or data without authorization;

(xii) selling, renting, licensing, or creating an unauthorized commercial database from data obtained from the Platform where the Organization does not have the necessary rights to use such data;

(xiii) collecting, monitoring, profiling, or analyzing personal data in violation of data protection laws;

(xiv) using artificial intelligence or analytics features for unlawful, misleading, or manipulative purposes;

(xv) attempting to deceive or manipulate auction, listing, messaging, recommendation, review, or Premium visibility systems.

The Organization is required to take reasonable and appropriate measures to ensure that persons authorized by it comply with these provisions.

Depending on the nature and severity of the violation, XPLORE WORK may apply proportionate measures such as content removal, visibility restrictions, suspension of certain features, termination of API access, removal of verified account status, or termination of the account in cases of serious or repeated violations.

2.3 Server Tokens and API Credentials

The Organization shall use server tokens, API keys, access certificates, organization identifiers, security keys, and other authentication elements provided by XPLORE WORK only for authorized purposes.

The Organization may not share, sell, rent, or make such information publicly available to third parties other than persons legitimately authorized to access it.

The Organization is required to implement reasonable technical and organizational security measures proportionate to the risk in order to protect access credentials.

These may include, where appropriate:

* limiting access permissions, • secure storage of credentials, • monitoring access logs, • removing unused access, • rotating keys when necessary, and • investigating security incidents.

If an API key, server token, or other access credential is suspected of having been compromised or used without authorization, the Organization must notify XPLORE WORK without undue delay and take the necessary security measures within its control.

XPLORE WORK may revoke, renew, restrict, or temporarily disable the relevant access credential in the event of a security risk, abuse, violation, technical requirement, or legal obligation.

The Organization may not engage in activities intended to maliciously exceed API rate limits, generate excessive automated queries, or consume Platform resources in an abnormal manner.

2.4 Managed Accounts

Managed Accounts may be used only for the Organization’s legitimate commercial or organizational activities and for Platform purposes permitted by XPLORE WORK.

Company registration information, commercial activity information, tax information, brand information, contact information, and other material information provided by the Organization when creating an account must be kept accurate and not misleading.

The Organization is responsible for properly managing Authorized User access under its control.

Where appropriate, the Organization should:

(i) use strong authentication methods;

(ii) regularly review access permissions;

(iii) promptly remove access for persons who have left the Organization or are no longer authorized;

(iv) investigate suspicious access activity;

(v) use multi-factor authentication where supported or required by XPLORE WORK; and

(vi) ensure that Authorized Users comply with applicable Platform rules.

XPLORE WORK may request reasonable verification documents for certain account types or features.

Verified account status does not mean that XPLORE WORK guarantees the relevant Organization’s financial strength, commercial reputation, products, services, or future conduct.

Managed Accounts, verified account status, or Premium organization privileges may not be sold or rented to third parties without XPLORE WORK’s prior written consent.

Where there are reasonable grounds to believe that a Managed Account is associated with fraud, impersonation, a serious data security risk, sanctions violations, unlawful commercial activity, or a serious threat to Platform security, XPLORE WORK may apply necessary and proportionate measures.

2.5 Permitted Organizations and Authorized Users

The Organization is responsible for taking reasonable measures to ensure that Authorized Users and other authorized parties permitted to access the Managed Services on its behalf comply with these Supplemental Terms.

Content uploads, data processing, messaging, auction transactions, API calls, organization changes, and other Platform activities performed by Authorized Users within the scope of the authority granted to them may be attributed to the Organization’s account.

However, this provision does not eliminate the liability of any natural or legal person who is personally liable under applicable law for their own unlawful conduct, nor does it automatically transfer all criminal, administrative, or civil liability to the Organization.

XPLORE WORK may restrict or suspend the relevant user access to the extent necessary in the event of a serious security risk, unauthorized access, suspected data breach, unlawful activity, or material contractual violation.

2.6 Third-Party Service Providers

The Organization may use third-party software providers, agencies, consultants, integration services, data processors, or other Service Providers of its own choosing in connection with the Managed Services.

The Organization is responsible for the authorization of Service Providers to which it grants access on its behalf and for their activities within the Organization’s control.

Where appropriate, the Organization should:

(i) define the scope of the Service Provider’s access;

(ii) remove access permissions when necessary;

(iii) comply with applicable data protection and security obligations;

(iv) prevent unnecessary access to data; and

(v) take necessary measures where unauthorized use is suspected.

XPLORE WORK may restrict the relevant integration or access where there are reasonable grounds to believe that a Service Provider presents a serious risk to Platform security or data integrity.

XPLORE WORK may also use cloud, hosting, security, notification, analytics, support, or other technical service providers in order to provide its own Services.

Contractual and other obligations required under applicable data protection laws shall also apply with respect to service providers used by XPLORE WORK that process personal data.

2.7 Software Licenses and Managed Technologies

Software, algorithms, management dashboards, API systems, artificial intelligence features, analytics infrastructures, organizational technologies, and other digital components provided by XPLORE WORK belong to XPLORE WORK or the relevant licensors and are protected by applicable intellectual property laws.

Subject to rights expressly permitted under applicable law and incapable of being restricted by contract, the Organization may not:

(i) reverse engineer software or systems without authorization;

(ii) attempt to gain unauthorized access to source code;

(iii) reproduce protected software without authorization;

(iv) redistribute it;

(v) resell it;

(vi) create unauthorized derivative products;

(vii) use protected systems to copy or create a service competing with XPLORE WORK;

(viii) unlawfully imitate the Platform infrastructure; or

(ix) grant unauthorized sublicenses to third parties.

Third-party or open-source components may be subject to their own license terms. Where the applicable license terms grant rights different from those under the Terms of Service, the relevant license shall apply with respect to that component.

XPLORE WORK may update, modify, or technically restructure its technologies.

Subject to mandatory provisions of applicable law, the Managed Services are not guaranteed to operate uninterruptedly, completely error-free, or in a manner that guarantees a particular commercial result.

2.8 Bulk Content and Enterprise Content Management

The Organization may use bulk content upload, catalog management, centralized media management, data management, HS/GTIP/NACE-related data tools, and other enterprise content features made available under the Managed Services.

The Organization acknowledges that the Bulk Content it provides to the Platform:

(i) is lawful;

(ii) is subject to the necessary rights allowing it to be uploaded to and used on the Platform;

(iii) does not infringe third-party rights;

(iv) is not materially misleading or fraudulent;

(v) complies with commercial laws applicable to the Organization; and

(vi) where it contains personal data, is processed in accordance with applicable data protection laws.

The Organization may not use Bulk Content features for the purpose of creating fake catalogs, fake engagement, misleading visibility, algorithmic manipulation, or excessive data uploads intended to deliberately disrupt Platform performance.

XPLORE WORK may establish data upload, API, storage, or usage limits based on technical capacity, security, subscription plan, and fair-use requirements.

Use of Bulk Content by XPLORE WORK is subject to the Terms of Service and applicable content license provisions.

Bulk Content containing personal data shall be processed only on the basis of legal grounds consistent with the relevant privacy notices and applicable data protection laws.

ADDITIONAL OBLIGATIONS

The Organization is responsible for taking appropriate measures to ensure that Administrators, Authorized Users, employees, Representatives, and Service Providers permitted to access the Platform on its behalf comply with applicable Platform rules.

The Organization is responsible for actions carried out by it or under its authorization to the extent such actions may legally be attributed to it.

The Organization is responsible for complying with laws applicable to it in relation to its own products, services, commercial listings, auctions, import/export activities, tax obligations, and commercial transactions.

XPLORE WORK is responsible for its own data processing activities, Platform operations, and obligations imposed directly upon it under applicable law.

No provision shall be interpreted as transferring to the Organization any data security, privacy, consumer protection, or other legal obligation imposed on XPLORE WORK under mandatory law.

XPLORE WORK may request reasonable documents and information for fraud prevention, security, identity verification, or legal compliance purposes.

Except in cases of urgent security concerns or legal obligations, XPLORE WORK may, where the nature of the violation permits, consider less restrictive and proportionate measures.

DATA PROCESSING, PRIVACY AND SECURITY

4.1 Roles and Processing of Personal Data

In connection with the use of the Managed Services, the legal roles of XPLORE WORK and the Organization with respect to personal data may vary depending on the nature of the relevant processing activity.

XPLORE WORK may act as an independent data controller with respect to certain processing activities, as a processor/data processor on behalf of the Organization with respect to other activities, or in another legal capacity under applicable law.

Where the Parties are in a controller-processor relationship, a separate Data Processing Agreement or equivalent contractual arrangement may apply where required by applicable law.

XPLORE WORK may process personal data only on a valid legal basis and in accordance with applicable privacy notices for the following purposes:

* providing and maintaining the Managed Services; • authentication and account management; • security and fraud prevention; • error detection and performance analysis; • providing support; • improving Platform features; • complying with legal obligations; and • other lawful purposes described in the relevant privacy notices.

The Organization is responsible, to the extent applicable, for having the necessary legal basis with respect to personal data it provides to XPLORE WORK and for providing required information to the relevant individuals.

Explicit consent is not the only lawful basis for processing personal data. The Parties shall act in accordance with the appropriate legal basis prescribed by applicable law.

XPLORE WORK may process technical data such as session information, device data, IP addresses, usage logs, messaging metadata, transaction records, security logs, and error logs for the purposes and on the legal bases described in the relevant privacy notices.

Sensitive or special category personal data shall be processed only where permitted by applicable law and where the necessary additional conditions are satisfied.

4.2 Data Incidents and Security Breaches

Where the security of personal data within XPLORE WORK’s area of responsibility is compromised, XPLORE WORK shall apply the technical, organizational, and notification measures required by applicable law.

Where a personal data breach occurs in connection with processing activities in which XPLORE WORK acts as a data processor, XPLORE WORK shall inform the relevant Organization without undue delay where required by applicable law or the Data Processing Agreement.

Where XPLORE WORK acts as an independent data controller, XPLORE WORK is responsible under applicable law for notifications that must be made to the relevant supervisory authorities or affected individuals.

The Organization is responsible for breach response and notification obligations imposed upon it in relation to its own systems, users, integrations, or independent processing activities.

The fact that one Party informs the other of a data incident does not, by itself, constitute an admission of fault or legal liability.

XPLORE WORK may apply necessary and proportionate technical measures to prevent or limit an active security threat.

4.3 Security Procedures and Compliance

XPLORE WORK implements technical and organizational security measures appropriate to the nature of the risk.

Where appropriate, these may include:

* access controls, • authentication, • role-based authorization, • secure data transmission, • encryption, • security logs, • monitoring, • abuse detection, • backups, • incident response, and • security testing.

The Organization must also implement security measures proportionate to the risks associated with accounts, devices, users, and integrations under its control.

No internet-based system can provide absolute security. Accordingly, security measures do not constitute a guarantee that cyberattacks or data loss will never occur under any circumstances.

4.4 Subprocessors

Where XPLORE WORK processes personal data as a processor on behalf of an Organization, it may use subprocessors for the purpose of providing the Managed Services.

Where required by applicable data protection law, XPLORE WORK shall:

* enter into agreements with subprocessors containing appropriate data protection obligations; • ensure that the subprocessor processes data only for authorized purposes; • impose the necessary confidentiality and security obligations; and • provide applicable notification or objection mechanisms relating to the use of new subprocessors.

Continued use of the Managed Services does not, by itself, replace any specific subprocessor authorization or contractual mechanism required by applicable law.

The Organization is responsible for fulfilling applicable data protection obligations with respect to Service Providers selected by the Organization itself.

4.5 Data Access and International Data Transfers

The Managed Services may use global technical infrastructures, and personal data may be processed in different countries in accordance with applicable law.

International transfers of personal data carried out by XPLORE WORK shall be performed in accordance with the conditions prescribed by applicable data protection laws.

For transfers subject to EU/EEA rules, adequacy decisions, Standard Contractual Clauses, or other transfer mechanisms permitted under Chapter V of the GDPR may be used where applicable.

For transfers of personal data from Türkiye abroad, the transfer mechanisms provided under the applicable Turkish Personal Data Protection Law No. 6698 and related secondary legislation shall apply.

Additional technical, organizational, or contractual safeguards may be implemented where necessary.

The Organization is responsible for fulfilling the legal obligations applicable to its own independent data transfers.

Legal obligations relating to international data transfers carried out by XPLORE WORK itself may not be transferred solely to the Organization.

4.6 Third-Party Products and Services

The Managed Services may integrate with third-party products, software, payment systems, mapping services, cloud infrastructure, analytics tools, APIs, logistics systems, or other independent services.

Where the Organization voluntarily enables an independent third-party service, such service may also be subject to the third party’s own terms and privacy policies.

XPLORE WORK does not guarantee the uninterrupted operation or continued future availability of independent third-party services outside its control.

However, this provision does not eliminate any responsibilities XPLORE WORK may have under applicable law with respect to service providers or data processors selected by XPLORE WORK itself.

4.7 Anonymized and Aggregated Data

XPLORE WORK may use data anonymized so that it can no longer be related to an identified or identifiable natural person under applicable law, and properly aggregated statistical information, for the purposes of:

* measuring Platform performance, • improving security, • analyzing fraud and abuse, • developing products and features, • conducting statistical research, • performing commercial analysis, and • improving general artificial intelligence or algorithmic systems.

Merely pseudonymizing personal data or separating identifying information does not automatically render the data anonymous.

Information that retains the nature of personal data remains subject to applicable data protection laws.

ADDITIONAL COMPLIANCE OBLIGATIONS

The Organization must use the Managed Services in accordance with export control, economic sanctions, embargo, and international trade laws applicable to it and the relevant transaction.

The Organization may not use the Managed Services for any person, Organization, territory, or end use prohibited under applicable law.

To the extent the Organization knows or reasonably should know, it must not permit persons under its control to use the Platform to unlawfully circumvent sanctions.

United States OFAC sanctions or other foreign sanctions regimes shall be taken into account only to the extent they are legally applicable to the relevant Organization, transaction, or XPLORE WORK.

The Managed Services may not be used for:

* terrorist financing, • money laundering, • unlawful weapons development, • nuclear, chemical, or biological weapons activities prohibited by applicable law, • organized crime, • unlawful cyberattacks, or • other prohibited activities that seriously endanger human safety.

XPLORE WORK may block certain transactions or access where required by applicable law and may cooperate with competent authorities pursuant to valid legal requests.

DEVICE MANAGEMENT AND PLATFORM FUNCTIONALITY

XPLORE WORK may provide Organizations and Authorized Users with certain device access systems, security controls, organization management, user authorization, analytics dashboards, corporate messaging, and other management features.

Availability of these features may vary depending on region, subscription plan, user type, verification status, device characteristics, operating system, or legal requirements.

The Organization is responsible for the security of Authorized Devices and access configurations under its control.

XPLORE WORK may modify supported devices, operating systems, or management features for security, technical compatibility, or Service development purposes.

XPLORE WORK does not guarantee that all features will operate identically on all devices and operating systems.

PACKAGES AND CONTENT PROVIDED BY THE ORGANIZATION

The Organization may provide catalogs, data sets, media, documents, product information, HS/GTIP/NACE-related data, advertising materials, or other digital content to its employees or Authorized Users through the Managed Services.

The Organization is responsible for having the necessary rights to use the materials it uploads to or distributes through the Platform.

The Organization may not knowingly distribute:

(i) malware;

(ii) harmful code;

(iii) material that seriously endangers user security;

(iv) technology intended to disrupt the integrity of the Platform;

(v) fraudulent or deceptive content; or

(vi) unlawful digital material.

XPLORE WORK may review, restrict access to, or remove relevant content for security or legal compliance purposes.

The Organization’s liability arising from its own content is subject to applicable law and the liability provisions of the Terms of Service.

SUBSCRIPTION OFFERS AND PREMIUM SERVICES

XPLORE WORK may offer Premium Memberships, Organization Packages, Corporate Verification Services, Brand Services, advanced management tools, analytics features, auction features, promotion services, advertising services, API access, and other paid digital services.

Subscriptions may be offered on a monthly, annual, usage-based, or other pricing model provided by XPLORE WORK.

The Organization is responsible for paying the fees and applicable taxes displayed at the time of purchase.

Subscription renewals, cancellations, price changes, payment methods, and refunds are subject to the relevant purchase channel, subscription terms, and applicable mandatory legal provisions.

For purchases and subscriptions made through the Apple App Store, payment, renewal, cancellation, and refund processes shall, where applicable, be handled in accordance with Apple’s relevant terms and the XPLORE WORK Apple-Specific Payment and Refund Policies.

XPLORE WORK may make pricing or scope changes for future subscription periods. Where required by applicable law or the purchase channel, the required notice shall be provided before such changes take effect.

If payment cannot be validly completed, access to the relevant paid features may be suspended or terminated.

Nothing in these terms eliminates any mandatory refund, withdrawal, or consumer rights available under applicable law.

EFFECT OF TERMINATION

Upon termination of the Terms of Service or these Supplemental Terms, or termination of access to the Managed Services, the Organization’s right to use the relevant Managed Services may end.

Following termination, data, content, and organization records may be deleted, anonymized, or made inaccessible in accordance with applicable data protection laws, the XPLORE WORK Privacy Policy, applicable retention periods, legal obligations, security requirements, and any applicable Data Processing Agreement.

XPLORE WORK does not acquire the right to retain personal data indefinitely or use it without limitation solely as a result of termination.

Before account closure, the Organization is responsible for using any data export features made available by the Platform or otherwise taking the necessary measures to obtain appropriate copies of data it is required to retain.

Where applicable law, a Data Processing Agreement, or the relevant Service feature requires a particular data return or export obligation, such obligation shall remain unaffected.

Termination does not affect the continued validity of intellectual property, confidentiality, legally required data retention, limitation of liability, indemnification, dispute resolution, and similar provisions that by their nature are intended to survive termination.

XPLORE WORK may continue to use anonymized or sufficiently aggregated statistical data that has irreversibly lost its status as personal data, to the extent permitted by applicable law.

ADDITIONAL DISCLAIMER AND LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE MANAGED SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

XPLORE WORK DOES NOT GUARANTEE THAT THE MANAGED SERVICES WILL BE UNINTERRUPTED, COMPLETELY ERROR-FREE, ALWAYS SECURE, COMPATIBLE WITH EVERY DEVICE, OR CAPABLE OF PRODUCING A PARTICULAR COMMERCIAL RESULT FOR THE ORGANIZATION.

XPLORE WORK DOES NOT, IN PARTICULAR, GUARANTEE:

* ANY PARTICULAR INCREASE IN REVENUE, • USER OR CUSTOMER GROWTH, • ANY PARTICULAR SEARCH OR ALGORITHMIC RANKING, • ANY PARTICULAR NUMBER OF VIEWS OR INTERACTIONS, • COMMERCIAL SUCCESS, • ANY PARTICULAR TENDER OR AUCTION OUTCOME, OR • THE ACQUISITION OF ANY PARTICULAR BUSINESS OPPORTUNITY.

XPLORE WORK DOES NOT GUARANTEE THE ACCURACY OR COMMERCIAL RELIABILITY OF PRODUCT INFORMATION, COMMERCIAL LISTINGS, AUCTION DATA, HS/NACE DATA, MESSAGES, OR OTHER USER CONTENT PROVIDED ON THE PLATFORM BY THIRD-PARTY USERS.

AUTOMATED HS/GTIP/NACE MATCHING, ARTIFICIAL INTELLIGENCE OUTPUTS, ANALYSES, RECOMMENDATIONS, AND CLASSIFICATIONS PROVIDED BY XPLORE WORK DO NOT, UNLESS EXPRESSLY STATED OTHERWISE, CONSTITUTE LEGAL, FINANCIAL, TAX, CUSTOMS, INVESTMENT, OR OTHER LICENSED PROFESSIONAL ADVICE.

TO THE EXTENT PERMITTED BY APPLICABLE LAW, XPLORE WORK SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES; OR FOR LOSS OF PROFITS, REVENUE, BUSINESS OPPORTUNITY, REPUTATION, OR DATA, EVEN WHERE SUCH DAMAGES WERE FORESEEABLE, TO THE EXTENT PERMITTED BY APPLICABLE LAW.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, XPLORE WORK’S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THESE SUPPLEMENTAL TERMS OR THE MANAGED SERVICES SHALL NOT EXCEED THE TOTAL FEES ACTUALLY PAID TO XPLORE WORK BY THE ORGANIZATION FOR THE RELEVANT MANAGED SERVICES DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.

IF NO FEES WERE PAID TO XPLORE WORK FOR THE RELEVANT MANAGED SERVICE DURING THE PRECEDING TWELVE (12) MONTHS, THE TOTAL LIABILITY CAP SHALL, TO THE EXTENT PERMITTED BY APPLICABLE LAW, BE EUR 100 OR ITS EQUIVALENT IN THE RELEVANT LOCAL CURRENCY.

THE ABOVE LIMITATIONS OF LIABILITY SHALL NOT APPLY TO XPLORE WORK’S INTENTIONAL UNLAWFUL CONDUCT, GROSS NEGLIGENCE, OR ANY OTHER LIABILITY THAT CANNOT BE LIMITED OR EXCLUDED UNDER APPLICABLE LAW.

NOTHING IN THESE TERMS SHALL EXCLUDE ANY RIGHTS OR LIABILITIES THAT CANNOT BE WAIVED, LIMITED, OR CONTRACTUALLY EXCLUDED UNDER APPLICABLE MANDATORY LAW.

XPLORE WORK’S AUTHORITY TO RESTRICT, SUSPEND, OR TERMINATE AN ACCOUNT, ORGANIZATION, API ACCESS, PREMIUM SERVICE, OR OTHER PLATFORM FEATURE SHALL BE EXERCISED IN ACCORDANCE WITH THE TERMS OF SERVICE, THESE SUPPLEMENTAL TERMS, SECURITY REQUIREMENTS, LEGAL OBLIGATIONS, AND APPLICABLE MANDATORY LAW.

# ANNEX 2-A (TO THE MANAGED SERVICES SUPPLEMENTAL TERMS)

XPLORE WORK BULK CONTENT SERVICE SUPPLEMENTAL TERMS

These XPLORE WORK Bulk Content Service Supplemental Terms (“Bulk Content Supplemental Terms”) form an integral part of the XPLORE WORK Terms of Service and the XPLORE WORK Managed Services Supplemental Terms.

These Bulk Content Supplemental Terms apply to centralized digital content acquisition, licensing, distribution, management, storage, access allocation, data package usage, and similar enterprise content services offered to organizations, businesses, brands, institutions, and other eligible commercial users within the XPLORE WORK Platform (the “Bulk Content Service”).

Capitalized terms not otherwise defined in these Bulk Content Supplemental Terms have the meanings given to them in the XPLORE WORK Terms of Service or the Managed Services Supplemental Terms.

If there is a conflict between these Bulk Content Supplemental Terms and the Managed Services Supplemental Terms or the Terms of Service solely in relation to the Bulk Content Service, these Bulk Content Supplemental Terms shall apply with respect to the relevant Bulk Content Service, subject to the mandatory provisions of applicable law.

SERVICE ELIGIBILITY AND REGIONAL AVAILABILITY

The Bulk Content Service may be used only to the extent that it is actively offered by XPLORE WORK for the relevant country, region, account type, or user category.

Where applicable, the Service may be offered to verifiable corporate or individual business accounts, organizations, brands, and authorized institutions.

XPLORE WORK may choose not to offer, or may restrict, certain Bulk Content Services in certain countries or for certain user categories due to legal requirements, licensing restrictions, content provider terms, technical capacity, security, economic sanctions, data protection obligations, commercial feasibility, or other legitimate operational reasons.

If the Organization does not satisfy the applicable technical, legal, regional, payment, licensing, or verification requirements, access to the relevant Bulk Content Service may not be provided or existing access may be restricted.

The fact that a service is visible in a particular country or account does not constitute a guarantee by XPLORE WORK that such service is legally or commercially available to every user.

USE OF THE BULK CONTENT SERVICE

The Bulk Content Service may enable eligible Organizations to centrally access, manage, and allocate to Authorized Users, within the permitted scope, digital content, licensed media materials, Premium tools, commercial data packages, HS/GTIP/NACE-related data features, educational content, organization tools, artificial intelligence-assisted features, and other digital materials or services offered by XPLORE WORK from time to time.

Not every item of content or digital product made available through the Bulk Content Service may have the same usage rights. The permitted scope of use of the relevant content may be subject to:

* the terms displayed on the purchase or subscription screen, • the applicable license, • the subscription plan, • applicable terms of the content provider, • user or device limits, • geographic restrictions, and • other conditions specified by XPLORE WORK for the relevant content.

The Organization may use content obtained through the Bulk Content Service only within the scope of the users, devices, organizational units, and purposes permitted by the applicable license.

Unless expressly permitted by the applicable license, the Organization may not:

(i) redistribute the content publicly;

(ii) resell it to third parties;

(iii) rent it;

(iv) sublicense it;

(v) reproduce it without authorization;

(vi) circumvent access control mechanisms; or

(vii) re-offer the content as an independent commercial product or service.

The Organization is required to use the Bulk Content Service in accordance with applicable laws, intellectual property rights, data protection rules, and applicable XPLORE WORK policies.

XPLORE WORK may modify certain features, access models, or usage limits of the Bulk Content Service due to technical requirements, content provider terms, licensing changes, security, legal requirements, or Service development needs.

If a materially paid feature is removed or the scope of the applicable license is materially changed, appropriate notice shall be provided to the Organization to the extent required by applicable law or the relevant purchase terms.

CONTENT PURCHASES AND DIGITAL LICENSES

Purchases made through an Organization account or by an Administrator authorized by the Organization under the Bulk Content Service may, within the applicable authorization structure, be deemed to have been made on behalf of the Organization.

The Organization is responsible for the authorization of users to whom it grants purchasing authority under its account and for the accuracy of payment information within its control.

Before purchase, XPLORE WORK may display the price of the relevant digital content or service, the principal license scope, whether it is subscription-based, and, where applicable, material usage restrictions.

Unless expressly stated otherwise, the purchase of digital content does not mean that copyright, trademark rights, database rights, or other intellectual property rights in the content are transferred to the Organization.

The Organization is granted only those limited usage rights expressly stated in the applicable purchase, subscription, or license terms.

Depending on the content, these rights may be:

* time-limited, • tied to the subscription period, • limited to a specified number of users, • device-based, • subject to usage quotas, • geographically restricted, or • limited to specified commercial purposes.

Upon expiration of the relevant license term or subscription, the Organization’s access to the relevant content may end unless a permanent right of use has been expressly granted.

XPLORE WORK may change prices and licensing models for future purchases or renewals.

Usage rights acquired under a previously completed purchase will not be arbitrarily revoked retroactively unless required by the applicable license or mandatory law.

If the Organization uses digital content outside the scope of the applicable license, XPLORE WORK may, depending on the nature of the violation, restrict access, suspend the license, or exercise its other contractual and legal rights.

PAYMENTS, TAXES AND BILLING

The Organization is responsible for providing a valid and authorized payment method for paid transactions carried out under the Bulk Content Service and for paying the fees disclosed at the time of purchase.

Whether taxes are included in the prices shall be stated on the relevant purchase screen or in the billing information.

XPLORE WORK may add VAT, sales tax, or other applicable taxes that it is legally required to collect to the relevant transaction.

Taxes arising from the Organization’s own commercial activities, income, resale, imports, exports, or independent tax obligations are the responsibility of the Organization.

Organizations claiming tax exemption or special tax status may be required to provide valid official documentation.

Any subsequent tax, interest, or similar financial liability resulting from incorrect or invalid tax information provided by the Organization shall be borne by the Organization to the extent legally attributable to it.

Where payments are processed through a third-party app store or payment provider, the terms of the relevant payment provider may also apply.

For purchases and subscriptions made through the Apple App Store, payment, renewal, cancellation, and refund processes shall, where applicable, be subject to Apple’s relevant rules and the XPLORE WORK Apple-Specific Payment and Refund Policies.

In the event of delayed payment, failed collection, payment fraud, chargeback abuse, or serious financial security risk, XPLORE WORK may temporarily suspend or restrict the relevant paid access.

BULK CONTENT BALANCES, CREDITS AND DIGITAL RIGHTS

XPLORE WORK may provide Organizations with digital balances, usage credits, access quotas, license rights, Premium access, or similar digital rights under certain Bulk Content Services.

Unless expressly stated otherwise, such rights:

(i) may be used only within the relevant Organization account;

(ii) do not constitute cash or electronic money;

(iii) may not be converted into cash;

(iv) may not be sold to third parties;

(v) may not be rented;

(vi) may not be used as a means of payment on platforms other than XPLORE WORK; and

(vii) are subject to the applicable service or license terms.

If certain credits or usage rights have an expiration date, this shall be disclosed at the relevant purchase or allocation stage.

Subject to mandatory provisions of applicable law, credits provided free of charge as part of a promotion and digital rights purchased for consideration may be subject to different conditions.

The Organization is required to take reasonable measures to protect the security of license codes, access information, and digital credentials within its control.

If the Organization becomes aware that an access code or digital right has been compromised or used without authorization, it must notify XPLORE WORK without undue delay.

In cases of verified unauthorized use, fraud, license sharing, or a security breach, XPLORE WORK may temporarily freeze, revoke, or reassign the relevant digital right.

Applicable law and relevant purchase terms remain unaffected with respect to loss of access caused by XPLORE WORK’s own systems or a technical error attributable to XPLORE WORK.

ADDITIONAL COMPLIANCE OBLIGATIONS

The Organization is required to use the Bulk Content Service in accordance with laws and regulations applicable to it and the relevant activity.

This may include, where applicable:

* data protection, • e-commerce, • digital services, • intellectual property, • consumer protection, • advertising, • competition, • tax, • export control, • economic sanctions, and • cybersecurity

regulations.

The Organization may not use the Bulk Content Service for fraud, forgery, unlawful data processing, unlawfully circumventing sanctions, intellectual property infringement, or activities that seriously endanger user safety.

The Organization is responsible for ensuring that it and users under its control comply with export control and economic sanctions laws applicable to them.

Whether the Organization or a relevant transaction is subject to a particular sanctions regime shall be assessed based on the geographic, personal, and transactional scope of the relevant sanctions regime.

XPLORE WORK may block certain transactions, content, accounts, or access where required by applicable sanctions or export control laws.

Where security, fraud, or unlawful use is suspected, XPLORE WORK may request reasonable verification documents.

DEVICE AND PLATFORM MANAGEMENT FUNCTIONALITY

XPLORE WORK may provide technical features under the Bulk Content Service for managing organizational access, user accounts, license allocations, device verification, and security controls.

Such features may include:

* device verification, • user authorization, • session management, • license allocation, • organizational access policies, • multi-user management, and • security verification.

The Organization is responsible for the proper management of devices, user accounts, and organizational access under its control.

The Organization must promptly remove relevant permissions when Authorized Users no longer require access.

Account sharing, unauthorized license use, credential sharing, or attempts to circumvent security controls are prohibited.

In the event of an active security threat, unauthorized access, or license misuse, XPLORE WORK may restrict or suspend the relevant device session, access token, or organizational connection to the extent necessary.

PACKAGES AND DIGITAL CONTENT PROVIDED BY THE ORGANIZATION

The Organization may use the Bulk Content Service not only to acquire content provided by XPLORE WORK, but also, to the extent permitted by Platform features, to centrally manage its own digital content or distribute such content to its Authorized Users.

The Organization represents that it has the necessary rights, licenses, and legal authority with respect to media materials, documents, images, videos, presentations, educational materials, data sets, product information, HS/GTIP/NACE-related data, and other digital content that it uploads to the Platform or distributes on its behalf.

Content provided by the Organization:

(i) must not infringe the copyright, trademark, patent, database, or other intellectual property rights of third parties;

(ii) must not unlawfully disclose trade secrets;

(iii) must not unlawfully contain or process personal data;

(iv) must not contain malware or harmful code;

(v) must not be intended for fraud or forgery; and

(vi) must not violate applicable law.

Hosting, processing, displaying, or distributing Organization Content by XPLORE WORK is subject to the User Content license set out in the Terms of Service and other applicable supplemental terms.

XPLORE WORK does not acquire the Organization’s intellectual property rights solely because the content is hosted on the Platform.

XPLORE WORK may restrict access to or remove content where there are reasonable grounds to believe that the content is unlawful, infringes third-party rights, or presents a serious risk to Platform security.

Where required by applicable law, notice, reasons, or appeal mechanisms relating to content removal or access restriction decisions may be provided.

SUBSCRIPTIONS, PREMIUM SERVICES AND PRICING

Certain features of the Bulk Content Service may require a Premium subscription, Organization package, usage-based pricing, or the purchase of a separate digital license.

Before purchase, where applicable, the following shall be displayed to the Organization:

* price, • billing period, • basic scope of the service, • usage limits, • automatic renewal status, and • material license restrictions.

The Organization agrees to pay the fees stated at the time of purchase for the subscription or license it selects.

XPLORE WORK may change prices, usage limits, or the scope of Premium services for future subscription periods or new purchases.

Where required by applicable law or the relevant purchase channel, the required notice shall be provided before price changes or material scope changes take effect.

Automatic renewal, cancellation, and refunds of subscriptions are subject to the relevant purchase channel and applicable subscription terms.

For subscriptions obtained through the Apple App Store, the relevant Apple subscription management and refund processes may apply.

XPLORE WORK does not guarantee that Premium Services will never be interrupted. Temporary interruptions may occur due to scheduled maintenance, security updates, extraordinary technical events, or infrastructure issues outside XPLORE WORK’s reasonable control.

Rights arising from applicable mandatory law and relevant purchase terms remain unaffected in the event of prolonged or material service interruptions.

EFFECT OF TERMINATION AND TERMINATION OF SERVICES

If the Organization materially violates the Terms of Service, the Managed Services Supplemental Terms, these Bulk Content Supplemental Terms, or applicable law, XPLORE WORK may restrict, suspend, or terminate the relevant Bulk Content Service depending on the nature and severity of the violation.

In the event of an urgent security risk, fraud, sanctions obligation, unauthorized access, serious intellectual property infringement, or legal obligation, XPLORE WORK may implement temporary protective measures without prior notice.

In other cases, where required by applicable law or the nature of the agreement, the Organization may be given a reasonable period to remedy the violation.

As a result of termination of the Service:

(i) access to the Bulk Content Service may end;

(ii) time-limited digital licenses may expire;

(iii) Premium features may be disabled;

(iv) internal organizational license allocations may be removed;

(v) access tokens may be revoked; and

(vi) access to certain content stored on the Platform may be restricted.

The status of any digital license for which a permanent right of use has expressly been granted shall be determined in accordance with the relevant license terms.

Termination does not eliminate valid payment obligations incurred by the Organization before the termination date.

Following termination, personal data and Organization Content shall be deleted, anonymized, or retained in accordance with applicable data protection laws, the XPLORE WORK Privacy Policy, retention obligations, and the Managed Services Supplemental Terms.

Termination does not eliminate intellectual property, confidentiality, payment, limitation of liability, indemnification, and dispute resolution provisions that by their nature are intended to survive.

ADDITIONAL RESTRICTIONS AND ACKNOWLEDGEMENTS

The Organization may not use the Bulk Content Service for:

(i) unlawful activities;

(ii) spam operations;

(iii) fake or manipulative user interactions;

(iv) unauthorized data collection;

(v) circumventing license controls;

(vi) intellectual property infringement;

(vii) fraud or forgery;

(viii) malware distribution;

(ix) endangering user safety;

(x) disrupting Platform security or integrity;

(xi) fraudulently circumventing access limits; or

(xii) deceiving Platform ranking and recommendation systems.

Unless expressly permitted in writing by the applicable license or by XPLORE WORK, licenses, Premium access, and digital rights provided under the Bulk Content Service may not be resold, rented, or commercially re-offered as part of an independent third-party service.

This provision does not prevent the Organization from allocating content to its own employees or Authorized Users within the scope of the applicable license.

XPLORE WORK may terminate the relevant digital licenses, accounts, or Bulk Content Service access in cases of serious or repeated violations.

INTELLECTUAL PROPERTY AND CONTENT PROVIDER RIGHTS

Intellectual property rights in software, databases, media, documents, educational materials, designs, analyses, catalogs, commercial data sets, and other digital materials provided by XPLORE WORK or third-party content providers under the Bulk Content Service remain with the relevant rights holder.

No ownership rights are transferred other than the license expressly granted to the Organization.

The Organization may not remove, conceal, or alter copyright, trademark, license, digital rights management, or other proprietary notices.

The fact that content may technically be downloadable does not mean that the Organization is granted unlimited rights to reproduce, distribute, or resell it.

Certain content may be removed from the Platform due to expiration of a third-party content provider’s license, a legal obligation, or a valid request from the rights holder.

In such cases, the status of previously acquired usage rights shall be determined in accordance with the applicable license, purchase model, and mandatory provisions of applicable law.

DATA PROTECTION AND PRIVACY

Where personal data is processed under the Bulk Content Service, the XPLORE WORK Terms of Service, Managed Services Supplemental Terms, XPLORE WORK Privacy Policy, and applicable data protection notices shall apply.

The Organization is responsible, where applicable, for having the necessary legal basis with respect to personal data it uploads to the Bulk Content Service and for providing required information to the relevant individuals.

Where XPLORE WORK processes personal data for its own purposes, XPLORE WORK is responsible for the data protection obligations applicable to it.

Where XPLORE WORK acts as a data processor on behalf of the Organization, a separate Data Processing Agreement or equivalent arrangement may apply where required by applicable law.

The Organization’s use of the Service does not, by itself, constitute unlimited explicit consent or authorization for international data transfers for every type of personal data processing activity.

The processing and international transfer of personal data shall be carried out in accordance with the relevant legal bases and mechanisms prescribed by applicable data protection laws.

SERVICE CHANGES AND AVAILABILITY

XPLORE WORK may make changes to the Bulk Content Service in order to improve the Service, update technical infrastructure, enhance security, comply with third-party licensing terms, or satisfy legal requirements.

XPLORE WORK may change or discontinue certain:

* content, • data packages, • licensing models, • API features, • organization tools, • artificial intelligence features, • usage limits, or • supported devices.

Where a change materially adversely affects the Organization’s use of an ongoing paid service, reasonable prior notice shall be provided where required by applicable law or the relevant agreement.

Changes may be made without prior notice where necessary to address security vulnerabilities, comply with legal obligations, respond to urgent technical risks, or address third-party rights violations.

ADDITIONAL DISCLAIMER AND LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE BULK CONTENT SERVICE AND RELATED DIGITAL SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

XPLORE WORK DOES NOT GUARANTEE THAT THE BULK CONTENT SERVICE, PREMIUM ACCESS, DIGITAL LICENSES, ORGANIZATION MANAGEMENT TOOLS, ARTIFICIAL INTELLIGENCE-ASSISTED FEATURES, DATA MANAGEMENT MODULES, OR OTHER TECHNICAL FEATURES WILL BE UNINTERRUPTED, COMPLETELY ERROR-FREE, ALWAYS SECURE, OR AVAILABLE ON EVERY DEVICE.

XPLORE WORK DOES NOT GUARANTEE THAT ANY PARTICULAR CONTENT, DATA PACKAGE, THIRD-PARTY LICENSE, OR INTEGRATION WILL REMAIN AVAILABLE ON THE PLATFORM INDEFINITELY.

AUTOMATED HS/GTIP/NACE MATCHING, ARTIFICIAL INTELLIGENCE OUTPUTS, CLASSIFICATIONS, COMMERCIAL ANALYSES, AND RECOMMENDATIONS PROVIDED BY XPLORE WORK DO NOT, UNLESS EXPRESSLY STATED OTHERWISE, CONSTITUTE LEGAL, FINANCIAL, TAX, CUSTOMS, INVESTMENT, OR OTHER LICENSED PROFESSIONAL ADVICE.

THE ORGANIZATION IS RESPONSIBLE FOR OBTAINING INDEPENDENT VERIFICATION FROM QUALIFIED PROFESSIONALS OR OFFICIAL SOURCES WHERE NECESSARY WITH RESPECT TO PRODUCT CLASSIFICATIONS, HS/GTIP/NACE INFORMATION, TAX, CUSTOMS, IMPORT/EXPORT, AND OTHER COMMERCIAL DECISIONS.

TO THE EXTENT PERMITTED BY APPLICABLE LAW, XPLORE WORK SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES; OR FOR LOSS OF PROFITS, REVENUE, BUSINESS OPPORTUNITY, REPUTATION, OR DATA, EVEN WHERE SUCH DAMAGES WERE FORESEEABLE, TO THE EXTENT PERMITTED BY APPLICABLE LAW.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, XPLORE WORK’S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THESE BULK CONTENT SUPPLEMENTAL TERMS OR THE BULK CONTENT SERVICE SHALL NOT EXCEED THE TOTAL FEES ACTUALLY PAID TO XPLORE WORK BY THE ORGANIZATION FOR THE RELEVANT BULK CONTENT SERVICE DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.

IF NO FEES WERE PAID TO XPLORE WORK FOR THE RELEVANT BULK CONTENT SERVICE DURING THE PRECEDING TWELVE (12) MONTHS, THE TOTAL LIABILITY CAP SHALL, TO THE EXTENT PERMITTED BY APPLICABLE LAW, BE EUR 100 OR ITS EQUIVALENT IN THE RELEVANT LOCAL CURRENCY.

THE ABOVE LIMITATIONS SHALL NOT APPLY TO XPLORE WORK’S INTENTIONAL UNLAWFUL CONDUCT, GROSS NEGLIGENCE, OR ANY OTHER LIABILITY THAT CANNOT BE LIMITED OR EXCLUDED UNDER APPLICABLE LAW.

NOTHING IN THESE TERMS SHALL EXCLUDE ANY RIGHTS OR LIABILITIES THAT CANNOT BE WAIVED, LIMITED, OR CONTRACTUALLY EXCLUDED UNDER APPLICABLE MANDATORY LAW.

OTHER PROVISIONS

These Bulk Content Supplemental Terms apply only to the Bulk Content Service and shall be interpreted together with the Terms of Service and the Managed Services Supplemental Terms.

If any provision is held invalid or unenforceable by a competent court or authority, the validity of the remaining provisions shall not be affected.

XPLORE WORK’s failure to immediately exercise any right shall not constitute a waiver of that right.

The provisions of the XPLORE WORK Terms of Service shall apply with respect to the interpretation of these Bulk Content Supplemental Terms, governing law, competent courts, and dispute resolution.

Applicable mandatory consumer protection, data protection, digital services, and other mandatory legal rules remain unaffected.

By using the Bulk Content Service, the Organization represents that it has read, understood, and accepted the provisions of these Bulk Content Supplemental Terms that are applicable to it.